Remote IT Support Engineer - SLA-Driven ITSM (Luján de Cuyo)

Remote IT Support Engineer - SLA-Driven ITSM (Luján de Cuyo)

05 nov
|
Ciklum
|
Luján de Cuyo

05 nov

Ciklum

Luján de Cuyo

Assurant is seeking a Technical Support Associate to provide first-level IT support across the organization, handling hardware, software, network connectivity, and user access issues. The role requires ITSM process involvement, incident management, and SLA adherence. The candidate should have 2+ years in IT support, knowledge of Microsoft 365, Active Directory, DNS/DHCP, and endpoint management. Strong customer service and bilingual English/Spanish communication are preferred.
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📌 Remote IT Support Engineer - SLA-Driven ITSM (Luján de Cuyo)
🏢 Ciklum
📍 Luján de Cuyo

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