AbouttheRole

SolutionsArchitectscollaboratewithinternalteamstocraftandimplemententerprise-levelsolutionsforTransPerfect’s internationalportfolioofclientsusingtheGlobalLinksuiteofproducts.Theyactastheclients’mainpointofcontact,workingcloselywith SolutionsEngineersandDevelopersonallaspectsofimplementation.

Responsibilities

- WorkinconjunctionwiththeSolutionsEngineeringteamtogatherandanalyzeconfigurationrequirementsfromclients
- Draftprojectplanscontainingtheimplementationdetailsandtimelines,includingriskanalysis
- Ensurethedeadlinesoftheimplementationtimelinearemet
- Coordinatewiththeclients´internalteamswhileoverseeingGlobalLinkproductimplementation
- ExecuteandverifytheconfigurationtasksinGlobalLinktoolsbasedonclientrequirements
- Actastheprimarytechnicalpointofcontactandpointoftechnicalescalationforclients
- Assistthesupportteamwithanyclientconfigurationissues
- BeinvolvedinthelifecycleofGlobalLinkproductsbyworkingcloselywiththeProductManagementteam,reportingclienttechnicalissues andrequestingnewfunctionalitiesforproductsbasedondirectclientexposure
- Becomethespokespersonoftheteamforoneormoreofourproductsifdesired
- Mentornewteammembersasneeded




- Preparetrainingsandprocedurestocontributetothecontinuousimprovementoftheteam'swork
- Contributetointernalprojects
- Completeallothertasksthataredeemedappropriateforthisroleandassignedbythemanager/supervisor

Requiredqualificationsandskills

- MinimumBachelor’sdegreeoritsequivalent

- Minimumof2-3yearsofexperienceinaclient-facingrole
- ExcellentwrittenandverbalEnglishcommunicationskills
- Projectmanagementandclientsolutionimplementationexperience
- Investigation,troubleshootinganddocumentationskills
- Effectivetimemanagement,problemsolvingandanalyticalskills
- Collaborativeattitude
- GoodknowledgeofLanguageTechnologyincludingCATTools,TranslationEnvironments,TranslationPortals,LocalizationTools,MachineTranslation,Post-EditingandTerminologyandTranslationMemoryTools
- Understandingofand/orexposuretoWebContentManagementSystems(AdobeExperienceManager,Sitecore,Drupal,etc.),eCommerceplatforms(SalesforceCommerceCloud,SAP[Hybris],Magento,etc.)andotherContentManagementSystems(Veeva,Contentful,etc.)
- ExperiencewithCorrectiveandPreventiveActionprocesses
- Foreignlanguageabilityaplus

📌 Solutions Architect (Buenos Aires)
🏢 Transperfect
📍 Buenos Aires