04 nov
|
Ciklum
|
Santa Fe
Assurant is seeking a Technical Support Associate to provide first-level IT support across the organization, handling hardware, software, network connectivity, and user access issues. The role requires ITSM process involvement, incident management, and SLA adherence.
The candidate should have 2+ years in IT support, knowledge of Microsoft 365, Active Directory, DNS/DHCP, and endpoint management. Strong customer service and bilingual English/Spanish communication are preferred.
📌 Remote IT Support Engineer (Santa Fe)
🏢 Ciklum
📍 Santa Fe