RemoteSaaS Technical Support Engineer (Santa Fe)

RemoteSaaS Technical Support Engineer (Santa Fe)

04 nov
|
Mercor
|
Santa Fe

04 nov

Mercor

Santa Fe

Mercor is seeking a Technical Support Representative to deliver high-quality SaaS support to contractors and clients. This remote, full-time role emphasizes customer service, technical troubleshooting, and platform demonstrations to help users navigate workflows and resolve issues efficiently.

You will engage with customers via phone and digital channels, guide them through features, and contribute to continuous improvements by documenting case details and sharing feedback with product teams.

📌 RemoteSaaS Technical Support Engineer (Santa Fe)
🏢 Mercor
📍 Santa Fe

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