AbouttheRole

SolutionsArchitectscollaboratewithinternalteamstocraftandimplemententerprise-levelsolutionsforTransPerfect’s internationalportfolioofclientsusingtheGlobalLinksuiteofproducts.Theyactastheclients’mainpointofcontact,workingcloselywith SolutionsEngineersandDevelopersonallaspectsofimplementation.

Responsibilities

- WorkinconjunctionwiththeSolutionsEngineeringteamtogatherandanalyzeconfigurationrequirementsfromclients
- Draftprojectplanscontainingtheimplementationdetailsandtimelines,includingriskanalysis
- Ensurethedeadlinesoftheimplementationtimelinearemet
- Coordinatewiththeclients´internalteamswhileoverseeingGlobalLinkproductimplementation
- ExecuteandverifytheconfigurationtasksinGlobalLinktoolsbasedonclientrequirements
- Actastheprimarytechnicalpointofcontactandpointoftechnicalescalationforclients
- Assistthesupportteamwithanyclientconfigurationissues
- BeinvolvedinthelifecycleofGlobalLinkproductsbyworkingcloselywiththeProductManagementteam,reportingclienttechnicalissues andrequestingnewfunctionalitiesforproductsbasedondirectclientexposure
- Becomethespokespersonoftheteamforoneormoreofourproductsifdesired
- Mentornewteammembersasneeded




- Preparetrainingsandprocedurestocontributetothecontinuousimprovementoftheteam'swork
- Contributetointernalprojects
- Completeallothertasksthataredeemedappropriateforthisroleandassignedbythemanager/supervisor

Requiredqualificationsandskills

- MinimumBachelor’sdegreeoritsequivalent

- Minimumof2-3yearsofexperienceinaclient-facingrole
- ExcellentwrittenandverbalEnglishcommunicationskills
- Projectmanagementandclientsolutionimplementationexperience
- Investigation,troubleshootinganddocumentationskills
- Effectivetimemanagement,problemsolvingandanalyticalskills
- Collaborativeattitude
- GoodknowledgeofLanguageTechnologyincludingCATTools,TranslationEnvironments,TranslationPortals,LocalizationTools,MachineTranslation,Post-EditingandTerminologyandTranslationMemoryTools
- Understandingofand/orexposuretoWebContentManagementSystems(AdobeExperienceManager,Sitecore,Drupal,etc.),eCommerceplatforms(SalesforceCommerceCloud,SAP(Hybris),Magento,etc.)andotherContentManagementSystems(Veeva,Contentful,etc.)
- ExperiencewithCorrectiveandPreventiveActionprocesses
- Foreignlanguageabilityaplus

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📌 Solutions Architect - BA (Buenos Aires)
🏢 TransPerfect Translations International
📍 Buenos Aires