Encora Inc. is hiring a Technical Support Representative for a 100% remote SaaS role.
You will handle inbound calls, troubleshoot platform issues, and guide customers through workflows with demonstrations.The position requires 2+ years in customer service or tech support, strong English, and experience with CRM tools.
You will contribute to high customer satisfaction and continuous improvement.
The role emphasizes ownership, analytical problem-solving, and clear communication while supporting
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