Assurant seeks a Technical Support Representative for a fully remote role, supporting a SaaS platform with emphasis on platform navigation, troubleshooting, and customer guidance.
You will handle incidents, perform issue analysis, and ensure high-quality customer interactions across English- and Spanish-speaking users.The role requires strong problem-solving, excellent communication, and the ability to manage tickets in ITSM systems.
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📌 Remote It Support Specialist - Saas Platform & Itsm (Mendoza)
🏢 Reboot Monkey
📍 Mendoza
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