Tangible is seeking a Technical Support Representative for a 100% remote SaaS role.
You will assist contractors with platform navigation, demos, and issue resolution, primarily via phone and video calls.The adecuado candidate has 2+ years in customer-facing tech support, fluent English, CRM experience, and strong problem-solving skills.
You will own issues end-to-end and collaborate with product and operations to improve the user experience.
A proactive attitude and ownership are essential.
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