People Consulting - Change Management - Senior - EY Global Delivery ServicesAt EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.About Global Delivery ServicesGlobal Delivery Services refers to EY's worldwide network of service delivery centers.
The GDS team plays an important role in EY's strategy by ensuring effective support to EY's growth agenda.Our journey started in **** with approximately 200 people.
Today we stand at 80,000+ professionals in ten locations around the world.
We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom.Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world.
The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service.Enablement Services provides cost-effective, high-skilled, and innovative services to support EY's global and local enablement teams.
Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services.Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors.
The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking.
The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation.The OpportunityWe are looking for Seniors with expertise in Change Management to join the PC team.
This is a fantastic opportunity to be part of a leading general professional services organisation whilst being instrumental in growth of the PC team.Your key responsibilitiesEnsure high quality deliverables are produced for the project by exhaustive internal reviews and obtain excellent feedback from the client and global project counterpartsBe recognised as a subject matter expert in one or more areas in the HR functional domain.Drive effective client communication, cadence and build relations with client and project team counterparts across global locationsSupport development of thought leadership, collateral, tools, techniques, methodologies to enhance change management and broader capability offering within the practiceSupport leadership in developing the practice through collaboration with EY global offices and demand generation for change management projectsBuild capability in change management pillar in collaboration with various parts of the GDS organisation and other EY member firmsSkills and attributes for successHigh integrity and commitment to work in a new and challenging environmentAbility to manage ambiguity and be proactiveStrong communication and presentation skillsCross cultural awareness and sensitivityHigh energy levels, agility and adaptabilityOpen to travel for client projects that are approved as per EY and country specific travel advisory guidelinesTo qualify for the role, you must have3 + years of relevant experienceExperience supporting a range of HR Transformation, Digital Strategy, and ERP Transformation projects from strategic design to implementation.Experience in being part of a large transformation effort, in a change management role to drive business readiness and business adoptionStrong working knowledge in the implementation of some of the following organizational change management elements: change strategy and visioning, communication strategy, change impact assessment, business readiness assessment, stakeholder management and engagement, training design and delivery, change network implementation, and organization alignmentExperience managing and providing direction to project team membersExperience in content development and application of it to enable a change programIdeally, you'll also haveExposure to stakeholder workshop design, content curation, and co-facilitation experienceExperience in Communications strategy, planning,



executionAwareness of new age/digital solutions to enable change such as automation, gamification, advanced analytics/visualization, day-in-life-of workshopsExperience in working with data using analytics/statistical tools such as SPSS, Power BI, R, SpotfireKnowledge of one or more HCM cloud – Oracle, SAP, and other out-of-box HR technologiesWorking knowledge of Project managementExperience in designing and deploying behavioural interventions to help drive accelerated adoption and foster cultural changeWhat we look forTechnical experts with commercial acumen, relevant experience and a high degree of enthusiasm to adapt and learn in a fast-moving environmentKnowledge and experience of working in a cross-cultural setupWhat we offer youAt EY, we'll develop you with future-focused skills and equip you with world-class experiences.
We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams.
Learn .
To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.Our Commitment : As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness.
Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost.Professional Development : From entry-level employees to senior leaders, we believe in continuous learning.
We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship.People and Culture : In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture.
We're united by a commitment to create an environment where every individual's differences are valued, practices are equitable, fostering a sense of belonging.
Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing.Benefits : Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development.
"We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion".
EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions.
Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
**Our Purpose**_Mastercard powers economies and empowers people in 200+ countries and territories worldwide.
Together with our customers, we're helping build a sustainable economy where everyone can prosper.
We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible.
Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._**Title and Summary**Consultant, Advisors & Consulting Services, MarketingJob Description SummaryServices within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
We provide value-added services and leverage expertise,



data-driven insights, and execution.
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.
Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management.
Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients.
They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.Positions for different specializations and levels are available in separate job postings.
Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and ResponsibilitiesClient Impact• Provide creative input and support deliverables and workstreams on projects across a range of industries and problem statements• Contribute to the development of marketing strategies and activities for regional and global clients by working with technology and data• Collaborate with Mastercard team to understand clients' needs, agenda, and risks• Develop working relationship with client analysts/managers, and act as trusted and reliable partnerTeam Collaboration & Culture• Collaborate with senior project delivery consultants to identify key findings, prepare effective presentations, and deliver recommendations to clients• Independently identify issues in defined area of analysis, and structure and synthesize own analysis to highlight relevant findings• Lead internal and client meetings, and contribute to project management• Contribute to the firm's intellectual capital• Receive mentorship from consulting leaders for professional growth and developmentQualificationsBasic qualifications• Undergraduate degree with work experience focused on one or more of the following fields: marketing content, digital and/or social media campaigns, digital customer experience, digital marketing, offline marketing activities/campaigns, direct response marketing• Relevant teamwork, and client, internal stakeholder and/or vendor management experience• Advanced Word, Excel, and PowerPoint skills• Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment• Ability to communicate effectively in English and the local office language (if applicable)• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needsPreferred qualifications• Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management• Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors• Experience with data visualization tools (e.g., Tableau, Power BI)• Experience managing tasks or workstreams in a collaborative team environment with third parties• Ability to identify problems, brainstorm and analyze answers, and implement the best solutions• Relevant industry expertise and/or experience in product, sales, or marketing technology**Corporate Security Responsibility**All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for the information security and must:+ Abide by Mastercard's security policies and practices;+ Ensure the confidentiality and integrity of the information being accessed;+ Report any suspected information security violation or breach, and+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
**Other title posts omitted for brevity**
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📌 Remote Tax Content Architect Latam – Senior Consultant (Buenos Aires)
🏢 Alignerr
📍 Buenos Aires