Assurant is seeking a Technical Support Associate to provide first-level IT support and maintain IT services across the organization.
The role focuses on incident management, request fulfillment, SLA adherence, and continuous service improvement following ITIL practices.Required two+ years in technical support, experience with Microsoft 365, and knowledge of AD/Okta and networking basics.
Ability to communicate in Spanish and English is essential.
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📌 First-Line Saas Support Engineer (Itsm) (Rincón de los Sauces)
🏢 Uptalent.io
📍 Rincón de los Sauces
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