US Tax & Accounting Support Specialist
We are seeking an experienced accounting professional to provide
specialized Level 2 support
for complex customer inquiries related to
US accounting, tax, bookkeeping, and payroll . This role requires
genuine technical accounting judgment , not just scripted responses or basic ticket routing. The idóneo candidate has strong accounting and tax expertise, excellent communication skills, and the ability to independently investigate and resolve complex issues. Schedule & Coverage
Required coverage window:
8:00 AM–8:00 PM Eastern Time (ET)Individual schedules will be
staggered
to provide coverage during US business hours. Ability to work shifts that
overlap with US business hours is required . Specific shifts and weekly schedules will be finalized with the client. Key Responsibilities
Provide specialized
Level 2 support
for complex US customer accounting, tax, bookkeeping, and payroll inquiries. Investigate and resolve
escalated and directly assigned
accounting and tax support tickets. Review and troubleshoot
bookkeeping discrepancies, reconciliations, and accounting transactions . Assist customers with:
Tax-related inquiries Tax notices Filing status questions Tax return-related questions within the authorized scope
Support
payroll questions, setup, processing issues, and troubleshooting . Communicate technical findings clearly and professionally through
Zendesk, email-style ticket responses, and scheduled phone support . Independently investigate issues, identify
root causes , and coordinate with internal specialists when necessary. Document resolutions and maintain
accurate customer records . Identify recurring issues and opportunities to improve
workflows and knowledge resources . Adapt to new internal systems as the client transitions away from Zendesk. Learn and work effectively with
proprietary platforms and AI-assisted workflows . Required Qualifications
Demonstrated
professional accounting experience , ideally with exposure to
US accounting and taxation . Strong working knowledge of:
Bookkeeping Tax return review Account reconciliations Payroll Financial reporting
Prior experience handling
complex tax and accounting inquiries, tax notices, and customer-facing financial support . Excellent
written and verbal English communication . Strong:
Analytical skills Troubleshooting skills Documentation skills Independent problem-solving skills
Ability to explain
complex accounting and tax topics to nontechnical customers . Comfortable working in a
fast-paced, technology-driven environment




with evolving workflows. Ability to learn new systems, including
proprietary platforms and AI-assisted workflows . Preferred Qualifications
Certified Public Accountant (CPA)
— strongly preferred. Enrolled Agent (EA)
certification — highly desirable, particularly for candidates with US tax experience. Background in a
Big Four accounting firm, established accounting practice, or comparable professional accounting environment . Quick Books certification or experience . International CPA credentials may be considered, provided the candidate can demonstrate
relevant knowledge of US accounting and tax practices . Technical Skills & Tools
Quick Books or comparable accounting software Microsoft Excel / Google Sheets Zendesk
— preferred, not required; training can be provided. Slack or similar collaboration tools Familiarity with
tax preparation and payroll software
is beneficial. Ability to learn
proprietary platforms and AI-assisted workflows . What We Prioritize
Candidates should demonstrate the following priority of skills: Technical accounting expertise
— first priority Communication and problem-solving skills
— second priority Prior support platform experience
— third priority Important Scope & Compliance Note
Advice, tax review, and other regulated activities must remain
within the individual's qualifications and the client's approved responsibilities . This position requires sound technical accounting judgment and the ability to handle complex issues appropriately while staying within the authorized scope of the role. Fluor
At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you're invited to apply for this role. Job Description Support the construction efforts by providing technical support to craft and supervision as well as helping to satisfy Quality requirements on the project.



Initiates action when necessary to ensure the project is being built as specified in the scope of work. Provide construction engineering and technical support for a specific discipline on large stand-alone projects. Provide construction engineering and technical support for two or more construction engineering disciplines on small to medium projects. Assist craftsmen, foremen, and project supervision with regard to construction-related issues identified on drawings. Provide technical interpretation of design documents in support of construction managers, superintendents, and contractors and provides specific expertise for problem solving activities. Establish and maintain effective communication between the company and the design engineer to ensure the timely flow of design documents and information. Coordinate the preparation and implementation of the project quality program when the quality function is the responsibility of the construction engineering department; report the status of functions performed by the construction engineering department to project management. Other duties as assigned. Basic Job Requirements Electrical engineer degree and ten (10) years of work-related experience in substation and Line construction. Proven High Voltage experience in at least 2 mining projects. Job related technical knowledge necessary to complete the job. Ability to learn and apply knowledge of applicable local, state/province, and federal/national statutes and guidelines. Ability to attend to detail and work in a time-conscious and time-effective manner. Other Job Requirements Participate in Fluor University. Assess and escalates issues to the Construction Engineering Manager, as necessary. Preferred Qualifications Construction Management degree or global equivalent. Oral and written communication skills. Extensive site construction experience required. Requires an individual who excels in electrical area. Ability to speak/read english and spanish. Advanced computer and software skills to include the use of word processing and email as well as advanced use of spreadsheets and electronic presentations. To be Considered Candidates: Must be authorized to work in the country where the position is located. We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law. Ingeniero Civil Senior (Field Manager) - San Juan/Argentina#J-18808-Ljbffr

📌 Remote Senior Us Tax & Accounting Specialist (Córdoba)
🏢 GBS Group
📍 Córdoba