Remote Incident Coordinator – Service Desk (Santa Fe)

Remote Incident Coordinator – Service Desk (Santa Fe)

03 nov
|
CommandLink
|
Santa Fe

03 nov

CommandLink

Santa Fe

Command|Link is seeking a Service Desk Incident Coordinator for a 100% remote role. You’ll triage, prioritize, and route incidents to the right teams while maintaining SLA discipline.

Responsibilities include queue health, handoffs, escalation tracking, and cross-functional collaboration with NOC, Eng, and Support. A Bachelor’s degree and 2+ years in service desk coordination are preferred; ITIL v4 is a plus.

📌 Remote Incident Coordinator – Service Desk (Santa Fe)
🏢 CommandLink
📍 Santa Fe

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