Tgtc is seeking a Technical Support Representative to join our remote team supporting contractors on a SaaS platform. This role focuses on phone-based assistance, guiding users through platform navigation, and resolving technical issues with a customer-centric approach.
Idóneo candidates have 2+ years in customer service or technical support, strong English skills, and experience with SaaS tools and CRMs. Excel proficiency and a proactive, ownership-driven mindset are essential.