Prometeo Talent is partnering with a fast-growing SaaS company to fill a remote Customer Support Representative role serving contractors in the U.S. You will be the first point of contact, assisting with permit filings, account management, and platform usage from a fully remote environment.
The position emphasizes independent judgment, ownership, and customer-centric problem solving. Adecuado candidates have at least 2 years in phone-based customer service, full English fluency, and solid Excel