AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an impact, and work with people who care, we'd love to meet you

ABOUT THE ROLE
We are looking for a Campaign Manager to own the end-to-end delivery of email marketing campaigns for enterprise loyalty clients. MUST HAVES
- 2+ years of experience in a campaign management, account management, or project management role.
- Knowledge of email marketing best practices, specifically Salesforce Marketing Cloud (formerly ExactTarget) required.
- Experience with a new client implementation.
- Strong knowledge of Microsoft Office.
- Ability to organize and prioritize multiple projects and client deadlines with minimal oversight.
- Strong written, verbal communication, and problem-solving skills with an impeccable eye for detail.
- Ability to work directly in a client-facing role.
- Agency experience or corporate in-house agency experience. NICE TO HAVES
- Experience in SendGrid, Mailchimp, Alterian, Salesforce, Braze, Iterable, or other ESPs.
- Six Sigma, Lean, or other process framework.
- Experience working in workflow management tools such as Workfront or Jira.
- Knowledge of email template development and journey orchestration fundamentals preferred.
- Knowledge of SQL fundamentals or other database technologies preferred. WHAT YOU WILL DO
- Gather and document client campaign requirements, questioning and challenging as appropriate to ensure exact requirements are understood before build begins.




- Validate campaign briefs for completeness — confirming audience, content, offer, and timeline requirements are fully defined before work is handed to Development.
- Initiate and lead kick-off meetings with internal teams and external partners, documenting agreed-upon outputs and action items.
- Own the marketing calendar for assigned clients — tracking milestones, flagging risks, and ensuring plans stay current throughout the campaign lifecycle.
- Serve as the primary point of contact for client communications related to campaign status, delivery, and escalations.
- Responsible for day-to-day operational processes including campaign set-up, trafficking, troubleshooting, QA coordination, and campaign optimization.
- Manage, create, and coordinate campaign deployment including subscriber data, audience segmentation, email scheduling, and sending on behalf of loyalty clients.
- Submit and track campaigns in Workfront/Jira; maintain documentation standards across all assigned work.
- Support A/B and multivariate (MVT) test planning by ensuring test structures are defined, documented, and executable.
- Identify process inefficiencies and ways to improve operational workflow.
- Develop robust campaign and process documentation, including client-specific work instructions.
- Escalate risks, blockers, and quality concerns proactively to avoid missed SLAs.
- At the end of the first year, success means: campaigns execute accurately and on schedule,



the marketing calendar is maintained without prompting, and client communication is proactive and reliable. PERKS AND BENEFITS
- Professional growth : Mentorship, TechTalks, and personalized growth roadmaps.
- Competitive compensation : USD-based pay with education, fitness, and team activity budgets.
- Exciting projects : Modern solutions with Fortune 500 and top product companies.
- Flextime : Versátil schedule with remote and office options. Our client is a digital marketing agency that helps multi-location businesses with a physical presence turn strong in‑person operations into online revenue. Its clients include med spas and aesthetics practices, clinics, OB/GYN practices, senior living communities, and dispensaries across the US and Canada. They usually have good operations and good reviews, and little online presence. The agency is AI-native. It runs on Claude and on its own internal operating system and client portal. Anything digital is in scope, from search, SEO, and visibility in AI answers to websites, booking paths, reviews, social, paid media, branding, and fractional CMO support. Your Role This is a hands‑on account manager role. You own a set of client accounts end to end, from the first proposal through onboarding and the months after. You write the brand messaging and copy yourself, drafting in Claude and editing until it sounds like the client, and you run SEO, social, and paid media directly, including conversion tracking and ad account structure. Part of the job is building. You’ll convert repeated tasks into Claude tools and workflows (briefs, content calendars, trackers) and improve how the team works. Clients in med spas and senior living are particular about tone and tr

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