Assurant is seeking an IT Help Desk Associate to deliver first-level support for hardware, software, and network issues across the organization. You will ensure service delivery meets SLAs while maintaining strong end-user satisfaction.
The role requires ITSM familiarity, incident management, and collaboration with internal teams and vendors. Bilingual English/Spanish communication is essential, with a commitment to ongoing learning.
📌 Remote SaaS Support Specialist (Perú)
🏢 SmartRecruiters
📍 Perú
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