Assurant is seeking a Technical Support Representative (Remote) to provide comprehensive first-level IT support for our SaaS platform. You will guide customers through platform features, troubleshoot issues, and ensure issues are tracked and resolved with adherence to SLAs.
The role emphasizes strong analytical thinking, clear communication in English and Spanish, and collaboration with internal teams to drive ongoing service improvements.
📌 Remote SaaS Technical Support Specialist (Rincón de los Sauces)
🏢 knowmad mood
📍 Rincón de los Sauces
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