Assurant is seeking a Technical Support Associate to deliver first-level IT support across hardware, software, and network services. You will operate within ITSM processes, manage incidents, fulfill requests, and drive continuous improvement following ITIL practices.
You will troubleshoot issues, assist with platform navigation, provide demonstrations, and maintain documentation. Remote LATAM-based role with US-facing support expectations, requiring strong problem-solving and customer service
📌 RemoteIT Support Specialist (Rincón de los Sauces)
🏢 Supportyourapp-1
📍 Rincón de los Sauces
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