Assurant seeks a Technical Support Representative for a fully remote role, supporting a SaaS platform with emphasis on platform navigation, troubleshooting, and customer guidance. You will handle incidents, perform issue analysis, and ensure high-quality customer interactions across English- and Spanish-speaking users.
The role requires strong problem-solving, excellent communication, and the ability to manage tickets in ITSM systems.
📌 Remote IT Support Specialist (Rincón de los Sauces)
🏢 Reboot Monkey
📍 Rincón de los Sauces
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