Assurant is seeking an IT Support Associate to provide first-level technical assistance across the organization. The role supports IT infrastructure, telephony, network connectivity, devices, and software, while ensuring service delivery according to ITIL-aligned ITSM practices.
Responsibilities include incident management, request fulfillment, and SLA adherence, with collaboration across IT and vendor teams. Fluency in Spanish and English is required to support a diverse user base.
📌 Remote Genesys Tech Support Engineer (Buenos Aires)
🏢 SmartRecruiters
📍 Buenos Aires
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