Assurant is seeking a Technical Support Associate to provide first-level IT support and maintain IT services across the organization. The role focuses on incident management, request fulfillment, SLA adherence, and continuous service improvement following ITIL practices.
Required two+ years in technical support, experience with Microsoft 365, and knowledge of AD/Okta and networking basics. Ability to communicate in Spanish and English is essential.
📌 First-Line SaaS Support Engineer (Santa Fe)
🏢 Uptalent.io
📍 Santa Fe
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