Cira Apps Limited is seeking a Technical Support Representative to deliver first-line support for a SaaS platform in a 100% remote role across Latin America. You will troubleshoot platform issues, guide users through workflows, and escalate to specialists when needed.
The role requires strong analytical skills, experience with Microsoft 365, identity management, and ITSM processes. Fluency in English and Spanish is expected; a collaborative, customer-focused mindset is essential.
📌 Remote Tech Support Specialist ITSM (Santa Fe)
🏢 Cira Apps
📍 Santa Fe
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