Assurant is seeking a technically capable IT Support Associate to deliver first-level support for hardware, software, and networking, ensuring SLAs are met. The role emphasizes ITSM processes, incident management, and continuous service improvement aligned with ITIL best practices.
Fluency in Spanish and English is required. Responsibilities include diagnosing issues, coordinating with IT teams and vendors, and maintaining documentation while delivering excellent customer service across the
📌 Remote SaaS Support Engineer — ITSM (Santa Fe)
🏢 Motorolasolutions
📍 Santa Fe
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