About UsThe Otte Polo Group is a U.S.-based portfolio of service companies operating across technical support, customer experience, and third-party logistics.
Our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment.Our teams operate across the United States and globally, leveraging a distributed workforce to combine people, process, and technology to deliver scalable, high-quality solutions.Job OverviewWe are seeking a highly organized, analytical, and detail-oriented Billing & Revenue Operations Lead to oversee and continuously improve our billing and revenue operations.This is a hands-on leadership role that combines direct team management with active involvement in billing operations, complex reconciliations, issue resolution, and continuous process improvement.
The adecuado candidate is comfortable both leading a team and independently executing critical billing activities when needed.Beyond managing daily billing activities, this position will play a key role in strengthening internal controls, ensuring revenue accuracy and completeness, preventing revenue leakage, and driving process improvements and automation initiatives.Key ResponsibilitiesBilling Operations & Revenue AccuracyOversee end-to-end billing operations, ensuring accurate, complete, and timely invoicingMaintain hands-on involvement in billing activities, including complex reconciliations, discrepancy resolution, and critical billing tasks as neededEstablish and maintain billing controls, procedures, and quality standardsRevenue Assurance & Financial ControlsIdentify and prevent revenue leakage, unbilled services, pricing errors, and other billing discrepanciesPerform regular reconciliations between operational systems, billing platforms,



and accounting recordsCollaborate with Accounting to support accurate revenue reporting and month-end closing activitiesTeam Leadership & PerformanceLead and supervise the Billing team, ensuring effective workload distribution, accountability, and timely executionEstablish clear performance expectations, monitor KPIs, and provide ongoing coaching, training, and feedbackEvaluate team productivity, workload distribution, and resource utilization to identify opportunities for greater operational efficiencyServe as the primary escalation point for complex billing issues, promoting a culture of accuracy, ownership, and continuous improvementProcess Improvement & AutomationIdentify and implement opportunities to streamline billing workflows, reduce manual work, and improve operational efficiencyLead billing automation initiatives, system enhancements, and integration projectsDevelop and maintain standardized procedures (SOPs), internal controls, and scalable billing processesReporting & Cross-Functional CollaborationMonitor billing performance, revenue trends, discrepancies, and operational KPIs, providing actionable insights to Finance managementCollaborate with Operations, Sales, Accounting, and Collections to resolve billing issues and ensure accurate revenue captureSupport customer billing dispute resolution and ensure timely communication across departmentsRequirementsBachelor's degree in Accounting,



Finance or a related field3-5+ years of experience in billing, revenue operations, accounting, or related financial operationsPrevious experience supervising a team or leading billing operationsDemonstrated ability to combine hands-on billing expertise with team leadership, including independently resolving complex billing issues and performing reconciliationsStrong understanding of billing processes, revenue controls, reconciliations, and financial operationsAdvanced Excel or Google Sheets skills, including pivot tables, lookups, and data analysisExperience working with accounting, ERP, or billing platformsStrong analytical skills and the ability to identify discrepancies across large volumes of transactions.
Excellent organizational skills and attention to detailStrong written and verbal communication skills in EnglishAbility to work independently, take ownership of processes, and collaborate across departmentsPreferred QualificationsExperience with U.S.-based companies and remote, cross-functional teamsExperience with recurring, subscription-based, usage-based, or high-volume transactional billingFamiliarity with QuickBooks Online, Zoho Books, or similar accounting and billing platformsPrevious involvement in billing automation, system integrations, or process improvement projectsExperience developing SOPs, internal controls, and operational KPIsBenefits100% Remote Role (LATAM-based candidates preferred)Competitive monthly compensation, paid in USDWork with a collaborative, international team and gain exposure to multiple U.S. entitiesOpportunity to grow within a company focused on structure, innovation, and operational excellenceBe part of a finance team that values reliability, learning, and process improvement
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📌 Billing & Revenue Operations Lead - Latam (Córdoba)
🏢 Geeks on Site
📍 Córdoba