Assurant is seeking a Technical Support Associate to deliver first-level IT support across the organization.
You will assist end users with hardware, software, network, and access issues, contributing to reliable IT services and a positive user experience.
You will operate within ITSM processes (Incident Management, Request Fulfillment) and ensure SLA adherence, collaborating with IT teams and vendors.
Strong problem solving and bilingual Spanish/English communication are essential.
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📌 It Service Desk Associate — 1St Line Support & Itil (Santa Fe)
🏢 Eng
📍 Santa Fe
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