Assurant is seeking a Technical Support Associate to deliver first-level IT support across the organization, handling hardware, software, and network issues.
You will follow ITIL-based ITSM processes, manage incidents and requests, and coordinate with vendors to resolve escalations, ensuring customer satisfaction and service quality.
Candidates should have 2+ years in IT support and a degree in IT or related field, with English and Spanish proficiency.
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📌 Microsoft 365 Support & Itsm Specialist (Santa Fe)
🏢 Accenture
📍 Santa Fe
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