Account Manager - Remote | LATAM | Performance Marketing for Universities
A mission-driven performance marketing agency is hiring an
Account Manager (AM)
to support and grow partner relationships across the higher education and nonprofit sectors.
This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.
You'll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact.
If you're organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you'll feel at home here.
This is a remote role, paid in USD, with compensation based on experience and scope.
About the Role
A mission-driven performance marketing agency is hiring an
Account Manager (AM)
to support and grow partner relationships across the higher education and nonprofit sectors.
This role is centered on owning day-to-day partner success — keeping campaigns on track, deliverables aligned and on time, and performance moving in the right direction.
You'll work closely with an Account Director (AD) on larger accounts, while independently owning partners as their primary point of contact.
If you're organized, proactive, and love being the glue that keeps multi-stakeholder work running smoothly, you'll feel at home here.
This is a remote role, paid in USD, with compensation based on experience and scope.
About the Agency
This agency works exclusively with universities and nonprofit organizations — partners doing work that improves communities and expands opportunity.
Their mission is simple:
To build a better agency for organizations building a better world.
They combine sharp strategy, creative excellence, and data-driven execution to drive meaningful outcomes like enrollments, applications, inquiries, donations, and awareness.
The culture is built around high ownership, strong collaboration, and continuous improvement.
They care deeply about both results and relationships — internally and externally.
What You'll Do
Be the main day-to-day contact for assigned partners, keeping communication clear, proactive, and partner-first
Run partner check-ins for owned accounts with strong agendas, alignment notes, and follow-through
Translate partner needs into actionable internal direction and keep detailed records on scope, deliverables, and status
Coordinate campaigns end-to-end, ensuring timelines, quality, and scope stay tight
Monitor performance with the paid media team, pull reports, and surface insights that drive smarter decisions
Keep creative, media, and analytics teams aligned so execution stays smooth and predictable
Track progress against partner goals including budget pacing, inquiries, applications, and enrollments
Spot retention, renewal, and upsell opportunities early and support proposals alongside the Account Director
Jump into onboarding and new business support when needed to help partnerships start strong




Assist with account financial health by supporting reporting accuracy and following up on invoicing as requested
What We're Looking For
3+ years of experience in Account Management (marketing/agency experience preferred)
Strong project management and organizational skills
Excellent communication — clear, friendly, proactive, and solutions-oriented
Ability to translate partner needs into actionable internal direction
Comfortable using Asana or similar project management tools
Analytical mindset with experience reviewing performance reports and campaign data
Ability to manage multiple priorities in a fast-paced agency environment
Native or near-native English fluency
Bonus Points
Experience in higher education marketing
Worked with mission-driven organizations or nonprofits
Exposure to renewals, retention, or upsell support
Experience collaborating with creative, paid media, or analytics teams
What You'll Get
Competitive USD compensation based on experience and scope
100% remote role
High ownership and meaningful partner impact
Supportive, systems-minded, partner-first culture
Work that blends relationships, performance, and operations
Growth opportunities inside a fast-moving agency environment
Why This Role Might Be a Fit
You love owning partner success end-to-end
You're naturally proactive and hate letting things slip
You translate messy needs into clear next steps
You care about performance, not just process
You enjoy balancing communication, operations, and execution
You want your work to support organizations doing meaningful work
Interview Process
Application Review – resume + relevant experience
Intro Call – background, relationship style, and agency exposure
Interview w/ the Team – partner management and workflow experience
Interview w/ Leadership – overall fit, values alignment, and role expectations
Offer
Hire - Welcome to the team!
Timeline: usually 2–3 weeks.
Our client is a digital marketing agency that helps multi-location businesses with a physical presence turn strong in‐person operations into online revenue.
Its clients include med spas and aesthetics practices, clinics, OB/GYN practices, senior living communities, and dispensaries across the US and Canada.
They usually have good operations and good reviews, and little online presence.
The agency is AI-native.
It runs on Claude and on its own internal operating system and client portal.
Anything digital is in scope, from search, SEO, and visibility in AI answers to websites, booking paths, reviews, social, paid media, branding, and fractional CMO support.
Your Role




This is a hands‐on account manager role.
You own a set of client accounts end to end, from the first proposal through onboarding and the months after.
You write the brand messaging and copy yourself, drafting in Claude and editing until it sounds like the client, and you run SEO, social, and paid media directly, including conversion tracking and ad account structure.
Part of the job is building.
You'll convert repeated tasks into Claude tools and workflows (briefs, content calendars, trackers) and improve how the team works.
Clients in med spas and senior living are particular about tone and trust, so every AI draft gets edited and checked before a client sees it.
This role suits someone who wants the whole account rather than a single channel, and who's comfortable building parts of the process as they go.
If you'd prefer to hand execution to a team once the plan is written, it probably isn't the right fit.
You'll
Onboard new accounts and get the site, tracking, and channels live in about two weeks
Confirm conversion tracking counts real bookings before budget moves
Write brand messaging, location pages, and client updates, drafted in Claude and edited by you
Run SEO, social, and paid media hands‐on, including ad account structure
Structure multi‐location accounts so each location's numbers read clearly, then compare cost per booked appointment and shift budget
Convert repeated tasks into Claude workflows the team uses every week
Join client calls, including some in other time zones
You Bring
5+ years of current, hands‐on digital marketing for clients, at an agency or your own practice
Technical grounding in conversion tracking, tags, ad account structure, or launching sites
Daily use of Claude and the tools that connect to it, plus something you've built with them
Near‐native English for client calls and written updates
Experience running several client accounts at once, often with multiple locations
Brand and copy judgment you can explain and defend
Comfort working with minimal oversight
Bonus Points
A strong portfolio of client work
Published work or a personal brand, such as a course or newsletter
Clients in aesthetics, healthcare, senior care, or regulated retail
A technical degree in computer science, BI, or data analytics
What's Offered
Fully remote, full‐time contractor role from LATAM
Working hours on US Central time, with some flexibility for client calls in other time zones
Paid in USD as a contractor.
Share the range that fits your level and we'll go from there
Unlimited PTO, and you choose which holidays you observe
Scope and responsibility that grow as the agency grows
Interview Process
First Call: A 30-minute conversation with atomic HR
First Team Interview: Your first interview with the team
Second Team Interview: A second interview with the team
Work Test: A short practical task
Final Interview: The last conversation before a decision
Offer: An offer if it's a match on both sides
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