Overview

- At World Business Lenders (WBL), we provide versátil, short-term commercial loans backed by real estate to help small and medium-sized businesses across the United States, particularly those facing difficulties securing traditional financing.
- We are a fast-moving, results-driven organization focused on efficient execution, strong risk management, and protecting the company's collateral position

About The Role

- Maintain an organized and efficient closing pipeline.
- Ensure loans progress from Clear-to-Close through funding within established timelines.
- Support Closing Analysts in meeting productivity, accuracy, and quality expectationsIdentify and resolve closing issues before they cause delays.
- Ensure closing documentation is accurate and complete.
- Reduce closing errors and post-closing deficiencies.
- Maintain effective communication with internal departments and external closing partners.
- Escalate complex issues to the Closing Manager promptly.

What Success Looks Like

- Maintain an organized, productive Closing Team with clear priorities and accountability
- Ensure loans progress efficiently from Clear-to-Close through closing and funding, meeting established SLAs and quality standards
- Promote accurate and complete closing documentation while minimizing delays and post-closing defects
- Identify workflow bottlenecks, resolve routine operational issues, and elevate complex exceptions appropriately
- Support effective coordination across internal departments and external partners while helping protect WBL's collateral position

What You'll Be Doing

- Daily Closing Operations




- Assist the Closing Manager with daily workflow, loan assignments, and closing priorities.
- Monitor the closing pipeline to ensure loans remain on schedule.
- Provide guidance and support to Closing Analysts on closing requirements and procedures.
- Review loan documents, settlement statements, payoff documentation, closing instructions, and related closing documentation.
- Verify that required closing conditions have been satisfied or appropriately approved before closing.
- Coordinate with Underwriting, Credit, Processing, Title, Legal, and Funding to resolve outstanding conditions.
- Identify potential closing delays and communicate concerns to the Closing Manager.
- Assist with complex or time-sensitive closings as needed.

- Team Support & Training

- Serve as the first point of contact for Closing Analysts regarding daily operational questions.
- Assist with onboarding, training, and development of new team members.
- Monitor individual workloads and assist with prioritizing assignments.
- Provide feedback on work quality, accuracy, and productivity.
- Reinforce compliance with established closing procedures and documentation standards.
- Communicate recurring performance or workflow concerns to the Closing Manager.





- Closing Coordination & Issue Resolution

- Coordinate with closing attorneys, title companies, settlement agents, and internal departments to facilitate timely closings.
- Assist in resolving documentation discrepancies, outstanding conditions, and scheduling issues.
- Monitor closing and funding deadlines and follow up on outstanding items.
- Escalate complex legal, title, collateral, or funding issues to the Closing Manager and appropriate departments.
- Ensure closing-related questions and concerns are addressed promptly.

- Quality Control & Process Improvement

- Review closing packages for accuracy, completeness, and consistency.
- Identify documentation errors and potential closing deficiencies before funding.
- Ensure adherence to established checklists, workflows, and company policies.
- Assist with tracking closing errors, turnaround times, and outstanding conditions.
- Recommend process improvements to increase efficiency and reduce errors.
- Support the Closing Manager in implementing updated procedures and quality standards.

- Compliance & Risk Management

- Ensure closing activities follow applicable company policies and regulatory requirements.
- Identify and elevate documentation, lien, legal, and collateral concerns.
- Support proper documentation and closing practices to protect WBL's collateral position.
- Refer exceptions requiring management or Legal approval to the appropriate authority.

Education

- Bachelor's or Associate's degree, or equivalent relevant experience preferred

Required Experience

- 5+ yea

📌 Closing Team Leader (Tandil)
🏢 World Business Lenders
📍 Tandil