The Company At Spartan Investment Group our mission is to improve lives through our values.

We do this by finding value-addand opportunistic investments offering solid returns to our investors.

Providing an opportunity togrow forour partners and creating lasting wealth for everyone with whom we conduct business is how we make our greatest contribution. We specifically focus on self-storageprojectscapitalizing on amazing deals in other asset classes.

In 2021, we were listed as the 5th fastest growing real estate company in the US and joined the list of the top 100 owners of self-storage.

We are members of the Inc.

- 5000 fastest-growing private companies in America and in 2023 we were #13 in Denver Business Journals list of top places to work.

Mission

The HR Generalist supports the day-to-day HR operations across Spartan Investment Group and its subsidiaries, ensuring employees and leaders receive accurate, timely, and consistent HR support.

This role owns and supports core HR functions including payroll, benefits administration, onboarding, offboarding, compliance, performance management, training, and employee records. The HR Generalist will also help strengthen and scale HR infrastructure as the organization grows by identifying gaps, improving workflows, documenting processes, and building practical solutions.

Success in this role requires strong ownership, attention to detail, adaptability, and the ability to independently manage multiple HR priorities in a fast-paced environment.

Key Performance Indicators

- HR Operations & Service: Timely and accurate execution of recurring HR processes and responsive support for employees and managers.
- Payroll & Benefits Administration: Accurate and timely administration of payroll, employer tax reconciliations, benefits, employee changes, and related records with little to no errors.
- HR Compliance: On time of completion of all reporting and filing requirements.
- Employee Lifecycle Management: Effective administration of onboarding, employee changes, performance processes, leave administration, and offboarding.
- HR Process Improvement: Continued improvement and documentation of HR processes, systems, policies, and employee resources.
- Payroll Administration: Process bi-weekly and semi-monthly payroll by established deadlines while maintaining at least 99% accuracy, with identified discrepancies investigated and resolved promptly.
- Benefits & Employee Changes: Complete at least 100% of benefits enrollments, qualifying life events,



leave documentation, status changes, and other employee transactions within established internal or carrier deadlines.
- HR Support: Acknowledge at least 95% of routine employee and manager HR inquiries within one business day, providing a resolution or clear next step within two business days when additional research is required.
- HR Records & Data Integrity: Maintain at least 98% accuracy and completeness across employee records, HRIS data, required employment documentation, and training records, with identified discrepancies corrected within five business days.
- Onboarding: Maintain at least 95% on-time completion of HR-owned onboarding activities, ensuring new hires receive required documentation, assignments, and resources according to established onboarding timelines.
- Offboarding: Complete at least 95% of HR-owned offboarding activities within established timelines, including separation documentation, benefits and payroll updates, system notifications, equipment or property follow-up, and required post-employment communications.
- Performance, Training & Recognition Programs: Maintain at least a 95% on-time completion rate for HR-owned performance management, required training, employee recognition, and development program milestones.
- Competencies: Ownership, organization, attention to detail, communication, problem solving, adaptability, and proficiency with HRIS platforms and Microsoft Office.

Qualifications

- Minimum Bachelor’s degree or equivalent education and training.
- 5-7 years of progressive human resources experience, including significant experience supporting employee relations, performance management, employee lifecycle processes, and payroll/benefits administration.
- 2-3 years of HR Generalist experience partnering with employees and managers to support day-to-day HR operations and initiatives.
- Working knowledge of U.S. federal, state, local, and Puerto Rico employment laws, with the ability to apply HR policies and practices in a compliant and effective manner.
- Excellent written and verbal communication skills in English,



with the ability to convey information clearly and professionally.
- Strong organizational and problem‑solving skills, with the ability to manage multiple priorities and effectively partner with employees and managers at various levels.
- Ability to perform in a fast‑paced environment while delivering exceptional service, effectively managing multiple priorities, and maintaining a high level of accuracy and responsiveness.
- Demonstrated ability to exercise sound judgment, discretion, and discernment when handling sensitive matters and managing confidential information while consistently upholding the highest standards of professionalism and integrity.
- Proficiency in Microsoft Office Suite (Word, Excel, Power Point, Outlook) and HRIS platforms.

Remote Work Requirements

- Dedicated home office or professional remote work environment.
- Reliable high-speed internet connection capable of supporting video conferencing and daily business operations.

Company Culture & Benefits

We offer a stimulating work environment and attractive opportunities for advancement. Our values are collaboration, innovation, reliability, and responsiveness.

- Versátil work schedule
- Permanent full-time position
- Comprehensive benefits (medical, dental, vision, RRSP, vacation, personal days, virtual medical clinic, public transportation rebates, social activities)
- Ongoing learning and development opportunities

Location

The successful candidate for this position has the option to work remotely anywhere in Canada, or from our headquarters in Montreal (in accordance with company policies and public health directives).

EEO & Diversity Statement

Trans Perfect and its companies provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by local law.

We celebrate diversity as one of our core values and we have a clear goal: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

Indero is committed to providing equitable treatment and equal opportunity to all individuals. Accommodations are available throughout the recruitment and selection process for applicants with disabilities, upon request.

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