Analyst, Customer Service

Hoy

Description

Key Responsibilities May Include:

- Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
- Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
- Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
- Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
- Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
- Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
- Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
- Provide input and feedback on improving the inside sales processes and customer experience to ensure long‑term success.

Remote Type

Hybrid Remote

Description

Key Responsibilities May Include:

- Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
- Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
- Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.




- Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
- Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
- Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
- Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
- Provide input and feedback on improving the inside sales processes and customer experience to ensure long‑term success.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptabilité, Capacité à assumer la responsabilité, Commercial Sustainability, Communications de vente, Développement d'entreprise, Digital Customer Solutions (Dcs), Empathie, Établir des relations, Expérience client (CX), Experimenting, Gestion de relations, Gestion des comptes, Interprétation de données, Négociation, Our Business, Partenariats clients, Propositions de valeur, Travail d'équipe, Understand Customers

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect,



and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Additional Information
Job Number
Job Category Sales & Marketing
Location Av. Madero 1250, Retiro, ., Buenos Aires Buenos Aires 1104, Argentina
VIEW ON MAP ( Full Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.
Report accidents, injur

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