IT Service Desk Associate — 1st Line Support (Santa Fe)

IT Service Desk Associate — 1st Line Support (Santa Fe)

02 nov
|
Eng
|
Santa Fe

02 nov

Eng

Santa Fe

Assurant is seeking a Technical Support Associate to deliver first-level IT support across the organization. You will assist end users with hardware, software, network, and access issues, contributing to reliable IT services and a positive user experience.

You will operate within ITSM processes (Incident Management, Request Fulfillment) and ensure SLA adherence, collaborating with IT teams and vendors. Strong problem solving and bilingual Spanish/English communication are essential.

📌 IT Service Desk Associate — 1st Line Support (Santa Fe)
🏢 Eng
📍 Santa Fe

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