Analyst, Customer Service

Hoy

Description

Key Responsibilities May Include:

- Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
- Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
- Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
- Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
- Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
- Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
- Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
- Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success.

Remote Type

Hybrid Remote

Skills to succeed in the role

Adaptabilité, Capacité à assumer la responsabilité, Commercial Sustainability, Communications de vente, Développement d'entreprise, Digital Customer Solutions (Dcs), Empathie, Établir des relations, Expérience client (CX), Experimenting, Gestion de relations, Gestion des comptes, Interprétation de données, Négociation, Our Business, Partenariats clients, Propositions de valeur, Travail d'équipe, Understand Customers

We are an Equal Opportunity Employer,



and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

When you join the Sheraton family, you become a member of its general community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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