Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth. Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals. Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction. Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies. Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel. Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS). Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities. Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success. Remote Type Hybrid Remote Description

Key Responsibilities
May Include:
- Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
- Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
- Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
- Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.




- Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
- Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
- Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
- Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success. Remote Type Hybrid Remote Skills to succeed in the role Adaptabilité, Capacité à assumer la responsabilité, Commercial Sustainability, Communications de vente, Développement d'entreprise, Digital Customer Solutions (Dcs), Empathie, Établir des relations, Expérience client (CX), Experimenting, Gestion de relations, Gestion des comptes, Interprétation de données, Négociation, Our Business, Partenariats clients, Propositions de valeur, Travail d'équipe, Understand Customers We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation,



gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class. Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Customer Success Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Delivering with excellence for our customers is of the utmost priority, and we are expanding our Services Customer Success team to achieve this goal. This team plays a crucial role in ensuring our customers achieve their desired outcomes while maximizing the value of our products and services. Customer Success (CS) boosts Customer Lifetime Value, increases renewals and adoption, reduces support tickets, improves product feedback, builds advocacy for B2B marketing, and generates qualified sales leads. This team will work collaboratively with cross-functional partners to address customer needs, develop tailored strategies that enhance customer satisfaction and retention, and build customer advocacy. Key outcomes of the CS team's work will be qualified leads for v

📌 Customer Service Rep – Remote (Buenos Aires)
🏢 School Result
📍 Buenos Aires