At HCLTech you will truly have the chance to Find Your Spark and grow your career in the direction you want. You'll team up with multicultural, integral teams and have the chance to collaborate with clients across different industries and gaining experience and exposure to a wide variety of projects, from support roles to large-scale, high-impact initiatives. We are looking for experienced Service Delivery Team Lead
- (SAP Projects) to join our growing team. Senior delivery lead coordinating the full SAP functional team in Peru. Accountable for service quality, SLA compliance and stakeholder satisfaction across all SAP modules. Acts as primary escalation point and interface between HCLTech and Client. IT leadership. Oversee L2/L3 SAP functional support across FI/CO, MM, HCM, GRC and data modules.



Lead demand management: triage, prioritise and assign incoming requests and change requests. Review functional specifications, solution designs and test results produced by the team. Ensure compliance with Client ITSM processes and governance model (ServiceNow). Manage project and initiative delivery in coordination with the Client EA team. SAP S/4HANA
- broad functional knowledge across multiple modules. AMS delivery management and SLA governance. Stakeholder management
- C-level and business communication. ITIL / ServiceNow
- incident and change management.

📌 Service Delivery Team Lead (General Pico)
🏢 Hcltech
📍 General Pico