Software Asset Management Specialist | Regional LAC RoleAbout the RoleJoin WSP's global Software Asset Management team and contribute to the management of a large and complex software portfolio across Latin America and other international regions.
We are looking for a Software Asset Management Specialist with hands-on experience in software licensing and the ability to operate effectively in a high-volume, multivendor environment.
This role is part of Innovation & Technology - Infrastruuirements2+ years of experience in property management, maintenance coordination, or a similar operations role, including time handling escalations.Proven experience managing sensitive or high-pressure situations, including habitability issues and upset parties.Strong cost awareness, with the ability to evaluate estimates, spot out-of-scope or inflated quotes, and make sound financial recommendations.Demonstrated vendor management skills, including relationship building, negotiation, and performance accountability.Experience mentoring, coaching, or informally leading team members.Experience writing or improving SOPs, process documentation, or training materials, with the ability to make complex workflows clear and easy to follow.Strong written and verbal English communication skills.Process-oriented, with excellent attention to detail and documentation.Decisive, proactive,



and comfortable making judgment calls under time pressure.Prior experience as a virtual assistant or remote worker.Reliable internet connection.Adaptable schedule.Nice to HaveExperience with work order or property management software.Familiarity with SLAs, CSAT, and ticketing systems.Working knowledge of habitability standards and landlord-tenant requirements.Basic knowledge of building systems and repair trades.Experience building process documentation in tools like Notion, Miro, or Google Workspace.Our ValuesAn owner mentality with high empathy and customer obsessionAn athlete mindset focused on deliberate practice and building momentumA lifelong learner who has an internal compass and believes in radical candorA member of a troupe that believes we're better together and it is important to be on time, every timeA pioneer who fearlessly breaks through challenges and believes in working hard, smart, and being disciplined.BenefitsFlexibility: We believe in a flexible work-life balance and offer the option to work remotely from anywhere with an internet connection.Wellness Leave: International Coordinators will earn eight (8) hours of bonus pay per calendar month to support their ability to take time off for well-being purposes, family-related reasons, sick leave, etc.
This wellness bonus will be distributed as four (4) hours of pay included in each of their bi-monthly paychecks, totaling eight (8) hours of bonus pay each calendar month.New Parent Leave: As part of Doorstead's commitment to supporting family formation, we offer ten (10) days of New Parent Bonus for new parent leave.
This leave is available to contractors who become parents through adoption or childbirth, providing them with the necessary time off.
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