Job Description
The Position
Reporting into the Serialization Lead in the General Serialization Centre of Excellence team, the successful candidate will act as a key point of contact and SME for serialization support and issue escalation within the Americas region.
Responsibilities
Oversee inbound logistics and serialization data flow from manufacturing sites to Organon's third-party logistics (3PL) provider, ensuring EPCIS compliance ahead of product receipt
Gather and document serialization requirements for new markets
Execute and/or participate in project teams in design, build, and deployment activities
Contribute to project impact assessment and scoping
Act as a key contributor to new product launch initiatives by providing serialization expertise and supporting operational execution across impacted markets
Liaison for Organon's 3PL provider, reviewing and monitoring customer exceptions to ensure timely resolution and service compliance
Collaborate with 3PL partner to maintain operational compliance, drive process improvements, and ensure adherence to customer and company requirements
UtilSell (or similar), Microsoft Clarity and Shopify analytics.
You can set up and QA a test without help
Briefing & Agencies: Experience briefing developers and designers, and managing a CRO agency
Experiment Design: You write clear hypotheses, size tests properly and call results on an agreed significance rule
Offer Sense: You know how bundles, discounts, subscriptions and upsells change conversion, AOV and margin




No issue working overtime or on the weekends if needed.
You are passionate about your work
Excellent cultural fit as per our values above
Excited to play a big role in scaling the company and work closely with the founder
Bonus points: subscription or pet brand experience
Accountabilities
What you own.
Each one is checked green, yellow or red every week.
CRO test plan and backlog – Keep one ranked test plan per brand, scored on impact, confidence and effort, so the highest‐impact tests are always briefed and run next
Funnels – Run split tests on every paid‐acquisition funnel each week, and build new funnels and landing pages that match our ad angles to lift conversion rate and RPV
Build, QA and launch tests – Brief our web developer and designer, QA every variant (tracking, prices, discount codes, mobile and desktop) and launch tests on time, every week
Results, winners and conversion monitoring – Call finished tests honestly, ship the winners, and catch any conversion drop the same day
CRO agency – Manage our CRO agency's test list, targets and results, and decide with the Head of Growth when the work moves in‐house
CRO reporting and meetings – Report conversion rate, RPV, AOV, tests live and win rate weekly, and run the weekly CRO & Funnels meeting
How Our Hiring Works & How We Operate
Application + Screening
Test Project
Technical Interview
Culture Fit Interview
Salary Expectation
USD $4,000 - $6,000+ per month (based on experience and expertise).
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