28 oct
|
Sezzle
|
Neuquén
About Sezzle:With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting‐edge tech with seamless, interest‐free installment plans that make shopping smarter and more accessible.
We're not just transforming payments; we're redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values.
As we continue to shape the future of fintech and retail, we're building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey.
If you're excited about pushing boundaries in tech and delivering a game‐changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:We are content, run the sessions, assess competency, and stay close enough to the teams you support that you always know where the gaps are.
Your job is to make sure our customer-facing people know the Halter product so well that every rancher and their animals get the best experience possible.What Your Day Could Look LikeBuild & Run the new starter training programmeA program covering all new customer-facing hires across Onboarding, Support, and GTM, including camps out on customer farms and at our R&D; ranches.
You need to be comfortable around cows.
Like, actually comfortable.Own the seasonal training calendarAs ranching seasons change, so does what our teams need to know.
You'll make sure the training program keeps pace, so our people are always ready for what's happening on farm.Build training contentWriting modules, building assessments and tests across the full product suite, from collar behavior to virtual fencing to app workflows.Get ahead of new productWorking with Product and Product Marketing ahead of releases so the training is ready when the product goes live, not after.Own the ongoing educationMaking sure that as the product evolves, the teams' knowledge evolves with it.
New features don't just get trained once and forgotten.Work with Customer EnablementStaying close to what ranchers are asking and struggling with, and making sure our internal teams are more across the product as than the ranchers using it every day.Run competency assessmentsWith both new starters and existing team members, testing where they're at, and giving them straight feedback on where they're strong and where they need more reps.Stay close to the teamsSitting in on support calls, joining ranch visits, talking to team leads, and figuring out where knowledge is actually breaking down, then feeding that back into the program.Keep the learning pathways currentMaintaining content and assessments as the product evolves.
Outdated training is worse than no training.Use AI to make the human parts betterFiguring out where AI can handle the baseline so your time goes on the things that actually need a person.This could be for you ifPeople are better for having been taught by you.
You hold a room and make things click.You love the craft of teaching.
You notice where someone's getting stuck and you adapt.You care about the impact on our customers, not just the programme.You're sharp on project management.
You're running a training calendar across multiple teams and nothing slips.You're detail-driven.
Your content is accurate, well-structured, and clearly thought through.You're a strong cross-functional collaborator.
You'll be embedded across Support, Onboarding, GTM, Product, and Product Marketing and you build trust fast.You can turn a complex product workflow into training content people can actually use, in writing and in person.You're genuinely curious about how the product works and you chase the detail.You have an AI-first mindset and you're curious about how to use it to make training smarter.You're comfortable on ranch and around livestock.
This is a hands-on role and you'll be getting out there regularly.You have a genuine interest in ranching and agtech.
Our product touches hardware, software, animal behaviour, and farm operations and you need to find that interesting.You get stuff done.Bonus Skills You Could BringExperience working alongside Support, Onboarding, Customer Success, or field-based GTM teams.Experience building training collateral, written guides, assessments, short videos, or visual explainers.Familiarity with adult learning principles.Comfort using data to spot where knowledge gaps are showing up.Experience in or exposure to agtech, farming, or complex technical products.Our office first approachThere's a reason you visit your friends in person, live with your family and don't do dinners over Zoom.
Humans are wired for connection.
We believe a world-class, in-person office culture is the best way for high-performing teams.Being office first is a core pillar of our culture.
We believe in-person connections are key to driving yoxtensive study.
We value calculated risk‐taking.You earn trust - you listen attentively, speak candidly, and treat others respectfully.You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting.
You have conviction and are tenacious.
You do not compromise for the sake of social cohesion.
Once a decision is determined, you commit wholly.You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion.
Despite setbacks, you rise to the occasion and never settle.What Makes Working at Sezzle Awesome:At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out‐of‐the‐box thinkers, and determined innovators.
We believe in surrounding ourselves with only the best and the brightest individuals.
Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire.
# -remote #Full-Time
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