Position Type: Full-Time, RemoteWorking Hours: U.S Business Hours
About the Role
We're looking for an organized, reliable, and customer-focused Residential Cleaning Virtual Assistant to support the daily operations of a residential cleaning business.
You'll manage cleaning schedules, coordinate bookings, communicate with homeowners, and maintain accurate client records to ensure appointments run smoothly.
This role is adecuado for someone who enjoys helping customers, managing multiple priorities, and keeping daily operations organized in a remote environment.
Strong communication, attention to detail, and proactive follow-through are essential.
What You'll Own
Scheduling & Calendar Management
Manage the daily cleaning schedule and coordinate appointments for residential clients.Book new appointments, update existing bookings, and resolve scheduling conflicts.Confirm appointments and communicate schedule changes to clients.Keep the calendar organized and ensure important booking details are accurate.
Client Communication & Customer Service
Serve as the first point of contact for homeowners through phone, email, and messaging platforms.Respond to client inquiries professionally and in a friendly manner.Send booking confirmations,



reminders, and follow-up messages.Ensure clients receive timely updates and a positive service experience.
Booking & Client Intake
Process new service requests from initial inquiry through confirmed appointment.Collect important details about the home, access instructions, and service preferences.Enter booking information accurately into the relevant systems.Ensure all necessary details are available before each schedith it.
You can communicate your ideas in English at a native or near native level.
You will be in front of clients constantly.
You need to explain your thinking clearly, sell an idea on its merits, push back when a client is about to force the account into mediocrity, and raise a problem before it becomes a fire.
This matters as much as anything else on this list.
You are skeptical of your own numbers.
You would rather run the holdout than protect the dashboard.
You can work US Eastern business hours for client calls.
Where you live is up to you.
Bonus: you have built or operated your own Shopify store, or you have run Meta at spend too
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📌 Residential Cleaning Virtual Assistant (Buenos Aires)
🏢 Hire Hangar
📍 Buenos Aires