28 oct
|
Cloudbeds
|
Mendoza
Company and LocationCompany: TurFresh Location: Remote — Pacific Time availability required Engagement: Project-based contractor, with opportunities for ongoing assignmentsAbout TurFreshTurFresh specializes in professional artificial turf cleaning and maintenance across multiple U.S. markets.
We help homeowners and businesses keep their turf clean, fresh, and ready to enjoy.
We're looking for a reliable freelance designer who can turn marketing ideas, photography, and raw video footage into polished content that educates customers, builds trust, and supports sales.
You'll work with our marketing team and complement our Social & Reputation role by producing the creative assets they need.What You'll CreateSocial media graphics, educational carousels, and campaign assets.Short-form videos for Instagram Reels, TikTok, and YouTube Shorts using footage provided by our team.Digital advertising graphics and video variations for testing different hooks, messages, and calls to action.Email graphics for promotions, customer education, and maintenance reminders.Website and landing page graphics.Before-and-after content, customer testimonials, and service explainers.Sales materials explaining our cleaning process, maintenance plans, and service value.Occasional flyers, brochures, and other print materials.Required SkillsA strong portfolio of marketing design for consumer brands or service businesses.Basic short-form video editing: selecting useful footage, creating engaging openings, trimming clips, adding captions, balancing audio, and formatting for each platform.Strong layout, typography, and visual storytelling skills.Ability to make educational content clear and engaging.Ability to follow brand guidelines while contributing thoughtful creative ideas.Strong English communication, attention to detail, and dependable delivery.Comfort working from briefs, asking useful questions, and incorporating feedback.Proficiency in relevant design and video tools, such as Adobe Creative Suite, Canva, Figma, CapCut, or comparable software.Organized delivery of editable source files and finished assets.Experience with home services, pet-related brands, or local service marketing is a plus.Availability & Working TogetherConsistent availability during Pacific Time business hours is required.
We need someone who can collaborate while our team is working, participate in project discussions, and respond to feedback and revision requests during agreed availability windows.
You can be located anywhere, provided your schedule offers reliable overlap with our team.
Please specify your regular available hours in Pacific Time and your current capacity for new projects.
Our marketing team will provide objectives, key messages, brand assets, photography, and raw footage—including field content captured by our team.
You'll turn those inputs into finished creative and identify anything else needed to complete the assignment.
Each project will have an agreed scope, deliverables, deadline, fee, and revision allowance.
This role focuses on creative production; our team handles marketing strategy, publishing, community engagement, and reputation management.What Success Looks LikeClear, engaging creative that helps customers understand our services and their value.Effective use of real customer and field footage.Consistent branding across graphics and video.Reliable turnaround, proactive communication, and accurate execution.Assets delivered in the right formats, ready for our team to use.We plan to begin with a small paid project to evaluate creative quality, communication turnaround, and fit before assigning additional work.TurFresh shares a Lever recruiting platform with our sister company, Express Chipping .
As a result, you may see the Express Chips Operations in B2B SaaS
At least 2 years of direct people management or proven lead experience managing high‐stakes customer retention workflows
Significant direct management experience in hotel or resort operations (front office, revenue, or property management), with a deep understanding of the real business impact when hotel technology fails
Exceptional emotional intelligence and proven capability in executive‐level de‐escalation, trust building, and high‐impact problem solving
Technical aptitude to leverage AI tooling and automation to unlock team capacity, with high attention to detail and strict standards for CRM hygiene, activity logging, and process documentation
Proven ability to drive alignment and mobilize internal teams across Product, Support, and Sales without relying solely on direct authority
Bonus Skills to Stand Out
Deep experience managing customer recovery or retention motions across SMB, mid‐market, enterprise, or multi‐property hospitality clients (management companies, branded clusters, or franchise models)
Fluency in Spanish and English
Familiarity with Salesforce, Zendesk, or advanced CS risk‐analytics tooling
Work Authorization: Please note that applicants must be currently authorized to work in the location where the position is located without requiring visa sponsorship.
At this time, Cloudbeds is unable to provide sponsorship for work visas.
Behind Cloudbeds' revolutionary technology is a team redefining what's possible in hospitality.
We're 650+ team members across 40+ countries, bringing together elite engineers, AI architects, world‐class designers, hoteliers,
and hospitality veterans to solve challenges others haven't dared to tackle.
Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel.
From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it.
If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion‐dollar industry, this is your chance to be part of something extraordinary.
Learn more online at cloudbeds.com
Winner – Hotel Management Software | HotelTechAwards *****)
Overall 10 Best Places to Work | HotelTechAwards *****)
Overall Top 10 Hotelier's Choice | HotelTechAwards *****)
Finalist – Property Management Systems (PMS) & Channel Managers | HotelTechAwards *****)
Remote First, Remote Always
PTO in accordance with local labor requirements
Fully Paid Parental Leave
Home office stipend based on country of residency
Professional development courses in Cloudbeds University
Access to professional development, including manager training, upskilling, and knowledge transfer
Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our general team!
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Cloudbeds is committed to the full inclusion of all qualified individuals.
As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process.
We encourage deaf, hard‐of‐hearing, deaf‐blind, and deaf‐disabled individuals to apply.
If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at ************** or via email at ******.
Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring process.
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📌 Freelance Marketing Graphic Designer & Short-Form Video Editor (Mendoza)
🏢 Cloudbeds
📍 Mendoza