KittySpout / DoggySpout is looking for a hands‐on CRO Lead to join our team!
You will own every conversion test across our site, landing pages, paid‐acquisition funnels, on‐site offers and post‐purchase upsells.
This is an all‐in‐one role: you set the strategy and you do the work - building the backlog, briefing and QA‐ing tests, launching them and shipping the winners.
We spend $2,000,000+ per month on Meta, so your tests reach significance fast.
We are looking to hire someone with 3-4+ yr team.
Additionally, Félix was selected as an "Endeavour Entrepreneur" and was a recipient of the CrossTech Fintech Startups Award.
Joining Félix means you will be part of a team building a legacy, a company that will outlive us all.
This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers.
We get things done with urgency and focus, driven by extreme ownership over our impact.
We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together.
Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.
About The Role
We've built an orchestration platform that runs our remittance transaction flow end to end.
It handles the long-running, stateful, failure-prone work between "customer pressed send" and "money arrived": routing, compliance checks, partner calls, payouts, reconciliation, retries and compensation when a step fails.
Remittance is the first product on the platform.
Our intent is for future products to launch on this layer rather than rebuild transaction orchestration.
This is the senior product role for that piece of core company infrastructure.
Responsibilities
Platform strategy: Define what the orchestration platform is and isn't: its boundaries, guarantees, and non-goals.
Decide which capabilities are platform primitives and which belong in consuming products, and hold that line under pressure.
The path to multiple products:



Own the sequencing and core changes needed before a second product can onboard, and the migration approach for remittance as the platform evolves underneath it.
The product surface: Define the contracts teams build against — workflow interfaces, idempotency, retry and compensation semantics, timeouts, state visibility, SLAs — and the docs, onboarding and observability tooling that make the platform self-serve and operable.
Roadmap and delivery: Run the platform engineering team's roadmap, balancing remittance reliability against platform investment, and own the platform's success metrics (workflow success rates, time-to-completion, manual intervention rate, time to resolve stuck workflows, time-to-integrate).
Stakeholders and architecture: Represent the platform to operations, compliance and finance; partner with the engineering lead on architecture decisions with product consequences.
Requirements
5+ years in product management with at least 3 years owning a platform, infrastructure, API, or backend product whose primary customers were other engineering teams.
You have shipped something other teams built on, lived with the consequences of its abstractions, and can talk concretely about what you got wrong.
Strong grounding in distributed-systems concepts: asynchronous processing, eventual consistency, at-least-once delivery, idempotency, compensation versus rollback, and the failure modes of long-running workflows.
You can hold a design conversation with senior engineers as a peer.
Payments, remittance, banking, ledger or transaction-processing experience.
You understand settlement, reconciliation, payout partners and compliance screening well enough to know where the domain-specific logic ends.
Exceptional written communication.
Your specs and contracts will be the reference others depend on.
Direct comfort with data: querying, reading dashboards,



investigating anomalies without an intermediary.
A track record of saying No to powerful internal stakeholders and being right often enough that they kept coming back.
These are the applicable requirements, although equivalent competencies in any of the above will also be considered.
Nice to have:
Hands-on product experience with a workflow or durable-execution engine — Temporal, Cadence, Step Functions, Camunda, or an in-house equivalent.
Experience owning platform reliability outcomes, not just features.
What We Offer
s, discounts, subscriptions and upsells change conversion, AOV and margin
No issue working overtime or on the weekends if needed.
You are passionate about your work
Excellent cultural fit as per our values above
Excited to play a big role in scaling the company and work closely with the founder
Bonus points: subscription or pet brand experience
Accountabilities
What you own.
Each one is checked green, yellow or red every week.
CRO test plan and backlog – Keep one ranked test plan per brand, scored on impact, confidence and effort, so the highest‐impact tests are always briefed and run next
Funnels – Run split tests on every paid‐acquisition funnel each week, and build new funnels and landing pages that match our ad angles to lift conversion rate and RPV
Build, QA and launch tests – Brief our web developer and designer, QA every variant (tracking, prices, discount codes, mobile and desktop) and launch tests on time, every week
Results, winners and conversion monitoring – Call finished tests honestly, ship the winners, and catch any conversion drop the same day
CRO agency – Manage our CRO agency's test list, targets and results, and decide with the Head of Growth when the work moves in‐house
CRO reporting and meetings – Report conversion rate, RPV, AOV, tests live and win rate weekly, and run the weekly CRO & Funnels meeting
How Our Hiring Works & How We Operate
Application + Screening
Test Project
Technical Interview
Culture Fit Interview
Salary Expectation
USD $4,000 - $6,000+ per month (based on experience and expertise).
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