Job Title: Operations & Logistics Manager (Supply & Procurement)
Contractor Fee: $1,800 - $2,500/month (USD)
Work Arrangement: Remote
Engagement Type: Independent Contractor
Commitment: Full-time (Approx. 40 hours/week)
Company Overview:
Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth.
We work with stable, responsible businesses that are experienced in remote hiring and are excited to welcome international team members.
Tidal is owned and operated by consumer brand owners and operators.
We have offshore team-building experience and aim to help businesses leverage general talent.
About This Role:
We are seeking a proactive, highly accountable Operations & Logistics Man��changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!
About the Role:We are seeking a talented and motivated strong Shopper Risk Fraud Operations analyst who is best in class with a high IQ plus a high EQ.
This role presents an exciting opportunity to thrive in a dynamic, fast‐paced environment within a rapidly growing team, with abundant prospects for career advancement.
As part of optimizing the online shopping experience, Sezzle constantly monitors users and transactions for abusive or fraudulent behavior.
Our Fraud Operations team reviews suspicious activity flagged by Sezzle's fraud detection system or escalated from Customer Support agents.
Fraud Operations Analysts will block users deemed fraudulent or risky, and clear false positive flags from our automated systems and support agents.
We monitor for new trends in fraudulent behavior and continuously evolve our policies and procedures to stay one step ahead.
We are looking for a teammate who can work one of the shifts listed below full‐time:Monday -Friday between 9:00 am - 5:30 pm - local time (Central time zone).
This will be a non‐exempt/hourly position.
Due to the requirements of the position, only English resumes will be accepted.Compensation:For this Fraud Operations Analyst the compensation range is strong $1,500 - $2,000 USD GROSS per month as a contractor.
This range is designed to reflect the skills, experience,



and value brought to the team, ensuring competitive and fair pay within the industry.What You ll Do:Monitor real‐time transactions and other customer behaviors flagged for fraud and abuse for manual review.Investigate individual transactions using internal policies and review methodologies to determine if the transactions are fraudulent or not.Understand our systems and tools; investigate account patterns through data analysis.Research fraud and user behavior to contribute to machine learning models, rules and other detection systems.Collaborate with analysts, operations specialists, data scientists and engineering to improve our fraud prevention mechanisms, processes and tools.Learn and maintain strong domain knowledge of the world of fraud including prevention techniques and technologies.Maintain or exceed established service level agreements (SLAs) for timely resolution of queued cases to minimize potential losses.Handle escalations from internal and external stakeholders in a professional and efficient manner.What We Look For:Bachelor s degree from an accredited institutionMinimum 1 year of experience in investigating and resolving fraud incidentsExperienced in analyzing data and comfortable making impactful decisions in a fast‐paced and sometimes ambiguous environmentAttention to detail and ability to multitaskExcellent problem‐solving and analytical skillsStrong business judgment and communication skillsAbility to self‐start and work with minimal supervision after trainingAble to work through holidaysDemonstrated experience working with Claude or equivalent large language model tools is required; candidates must be comfortable leveraging AI to enhance productivity, research,



and communication.Preferred QualificationsMinimum 1 year of experience in investigating and resolving fraud incidentsWork experience in fintech, payments, lending, banking, or financial institutions is a plusDegree in statistics, math, finance, economics, or related quantitative discipline; graduate degree a plusExperience in using database query language (e.g. SQL, etc), and data processing and analytics tools such as Python / R / SAS is a plusIdeal candidate will be available to start within two weeks following an offerAbout You:You have relentlessly high standards - many people may think your standards are unreasonably high.
You are continually raising the bar and driving those around you to deliver great results.
You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.You're not bound by convention - your success, and much of the fun, liesinventory management systems is preferred.
Excellent written and spoken English, approximately C1–C2 proficiency.
Confident leading vendor calls, pushing back professionally, and explaining risks and solutions.
A reliable remote work track record with timely responses, active team engagement, consistent SOP adherence, and ownership of mistakes and corrective actions.
Ability to provide a full‐time, exclusive commitment and meet the required working‐hour overlap.
Candidates must disclose existing professional commitments.
What Success Looks Like:
Suppliers meet clear commitments, and inventory risks are addressed before they affect availability.
Shopify configurations and Claude‐powered workflows operate reliably, with changes tested and issues resolved promptly.
Leadership receives accurate updates and can rely on consistent execution without chasing progress
Shift Schedule:
Monday to Friday, approximately 40 hours per week, with at least six hours of daily overlap with the US East Coast, ideally from 8:00 AM to 2:00 PM Eastern Time.
Reliable availability and responsiveness during agreed working hours are essential.
The exact schedule will be confirmed with the client, including whether the overlap follows seasonal daylight saving changes or remains fixed to EST.
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📌 Arg - Operations & Logistics Manager (Supply & Procurement) (Rincón de los Sauces)
🏢 Tidal
📍 Rincón de los Sauces