Job DescriptionIdentifies opportunities for others to replace or upgrade server components.
Validates cabling, checking network environment build and connectivity is established.
Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions.
Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes.
Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.ResponsibilitiesKey ResponsibilitiesDatacenter Services Operations-Break/Fix and Hardware Maintenance-Identifies opportunities for other team members to work with of servers and server components and main hardware to ensure efficient performance for its entire lifecycle.
-Guides and coaches less experienced technicians on best practices for the power distribution units and/or replacement hardware, removing and troubleshooting hardware without disturbing critical infrastructure, as needed.Datacenter Services Operations-Network Configuration, Installation, and Augmentation-Guides and instructs less experienced technicians on best practices for implementing -designed and defined network communications and solutions, signing off on client configurations within environments.
-Validates cabling,



checking network environment build and connectivity is established, verifying that devices are connected and error free.Technical Support and Trouble Shooting-Technical Support and Trouble Shooting-Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions to enhative AI platforms within a marketing data architecture
Experience using AI/ML‐driven anomaly detection to monitor pipelines and proactively flag data quality issues
What's Offered:
Remote role with the flexibility that comes with a distributed, async‐friendly team
Competitive compensation based on experience and location
A pivotal, high-visibility seat on a scaling Data & Analytics team, with real ownership over the agency's reporting infrastructure
The chance to build the data backbone for an agency whose partners are education and nonprofit organizations working to build a better world
A culture built around finding a better way, playing as a team of A-players, and treating results as the engine rather than the goal
Direct impact: the pipelines and models you build directly shape how partners see (and trust) their own performance data
Interview Process:
Application Review (resume + a few questions)
Screening Call with Atomic HR
Hiring Team Interview (walkthrough of a pipeline or data model you've built)
Technical Assessment (a real-world data engineering case study)
Final Interview with company leadership
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📌 Client Services Lead - Strategic Relationships & Value (Juan José Castelli)
🏢 Siemens
📍 Juan José Castelli