Dynamics 365 & Power Platform Technical Team Lead
Our Business Platforms team develops and manages integrated digital platforms that support various business functions, efficiency, connectivity, and innovation across the organization.
They are experts in Customer Relationship Management (CRM), Marketing Automation, Content Management Systems (CMS), Information Technology Management Systems (ITMS), E-Commerce, Intranet, and InsurTech.
As a Dynamics 365 & Power Platform Technical Team Lead at Endava, you will lead the technical design and delivery of business applications within the insurance industry, combining hands‐on development with solution architecture and technical leadership.
You will work with Microsoft Dynamics 365 and Power Platform to build and integrate solutions with clients' existing systems, including ERP, intranet, and other enterprise platforms.
Key responsibilities
Lead the technical design and delivery of Dynamics 365 and Power Platform solutions.
Facilitate requirements refinement and translate business needs into actionable technical stories.
Design and develop applications using Power Apps and Dataverse.
Lead form development using Power Apps Component Framework (PCF) controls.
Provide hands‐on development using React and JavaScript/TypeScript.
Design and oversee integrations between Dynamics 365, Power Platform, and other systems through Azure.
Establish development standards and ensure solution quality, maintainability, security, and performance.
Review solution designs and code, resolve technical issues, and guide the engineering team.
Support sprint planning, estimation, dependency management, and delivery.
Lead the onboarding and ramp‐up of additional team members.
Collaborate closely with product owners, architects, business stakeholders, and delivery teams.
Lead initial requirements refinement, solution alignment, technical planning, and backlog preparation.
Establish a strong technical foundation while maintaining delivery momentum.
Qualifications
Strong hands‐on experience with Microsoft Dynamics 365.
Strong expertise in Microsoft Power Platform, particularly Power Apps and Dataverse.
Experience designing and developing PCF controls.
Proficiency in React and JavaScript/TypeScript.
Strong experience delivering integrations through Microsoft Azure.
Experience leading technical teams while remaining actively involved in hands‐on delivery.




Strong understanding of solution architecture, application lifecycle management, security, and deployment practices.
Ability to lead refinement sessions and convert complex requirements into practy elite professionals in the industry
How to lead global teams using shared metrics and real-time decision-making
Cross-functional collaboration with Product, Engineering, and Operations
Operational leadership at a venture-backed company growing 5x year-over-year
What Success Looks Like
First 90 days: You have learned our core systems and tools, including Sabre, Asana, and our booking platforms.
You are leading shifts independently with 95%+ SLA adherence.
You are coaching your Team Leads with specific, useful feedback and you have identified your first improvement opportunity.
Within 6-12 months: You are consistently delivering 95%+ SLA and 98%+ accuracy.
Your team sentiment scores are at 8/10 or above.
You have led at least one initiative that measurably improved client satisfaction or team efficiency.
Your Team Leads are stronger leaders because of your coaching.
Our Values
Customer Obsession: We win when our customers win
Urgency with Impact: Clients expect answers in minutes, not hours
Radical Candor: Honest, direct, respectful feedback builds trust
Ownership: If something breaks, we fix it
Relentless Excellence: Good enough is never enough
Should You Apply?
What we care about most:
Have you led teams or operations in a high-touch service environment?
Do you have a track record of meeting or exceeding operational targets?
Can you coach, give feedback, and genuinely develop other people?
Are you excited about building something excellent rather than maintaining something average?
If the answer to these questions is yes, we want to hear from you.
Why You'll Love This Role
This is perfect for someone who:
Wants to work directly with founders, investors, and global business leaders
Sees themselves at Ascend for years, building toward senior leadership




Takes genuine pride in building something excellent and watching their team grow
Values both high performance and sustainable, respectful working practices
Wants to lead a high-performing team that holds itself to a standard most operations never reach
Ascend is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Engagement Structure, Compensation, Shifts, and Benefits
Ascend is a remote-first, integral team.
This role is structured as a direct independent contractor engagement, with compensation being stated in USD and be paid in your local currency
As this is an independent contractor engagement, the compensation will not follow a traditional local payroll structure or salary breakup.
This means statutory deductions or components or other local payroll-linked benefits are not applicable unless specifically required under the terms of engagement or communicated in writing by Ascend.
Contractors are responsible for managing any applicable taxes, filings, and compliance requirements in their own location.
This role is part of Ascend's 24/7 client service operations and involves rotating shifts to support clients across different time zones.
This may include overnight shifts, weekends, or public holidays depending on business and team scheduling needs.
Weekly offs and shift schedules are planned in advance wherever possible and managed fair across the team.
The consolidated monthly compensation is designed to account for the nature of the role, including rotating shifts and operational coverage requirements.
Separate allowances for night shifts, weekends, holidays, overtime, or additional hours are not applicable unless specifically communicated otherwise for a particular role.
At this stage, Ascend does not provide medical insurance, mediclaim, or similar statutory benefits for this role.
Further details on leaves, schedules, contractor terms, and applicable policies will be shared during the offer and onboarding process.
Ascend values work-life balance and aims to distribute schedules thoughtfully.
At the same time, because this is a client-facing operational role, some flexibility and responsiveness may be required from time to time.
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