Ai-Driven Workflow Designer For Field Ops Saas (Remote Latam) (Santa Fe)

Ai-Driven Workflow Designer For Field Ops Saas (Remote Latam) (Santa Fe)

28 oct
|
JPMorgan Chase
|
Santa Fe

28 oct

JPMorgan Chase

Santa Fe

HR Process Owner
**Imagine yourself.
**
Doing meaningfulwork thatmakes an everyday impact on the world around you.
Growing yourexpertiseand expanding your skillset with every project.
Collaborating with a vibrant, inclusive, global team.
Whether we're ensuring the continued availability of clean drinking water, protecting our waterways, or enhancing the traceability, color accuracy, and packaging of everyday essentials, the work we do every day contributes to a safer world and a more sustainable future.
When you join Veralto's vibrant global network of 14 operating companies and 17,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have boundless opportunities to deepen your skillset, pursue your ambitions, and grow your career.
At Veralto, our unifying purpose of Safeguarding the World's Most Vital Resources is more than words: it's a proven path towards positive change, improvement for our planet, and development for yourself.
**We offer:**
A remote-friendly work environment based in Mexico, with the opportunity to partner across integral HR teams.
Ongoing investment in your career through dedicated training, on-the-job development, and coaching.
The opportunity to shape global HR processes that improve associate, leader, and HR team experiences.
Total rewards that support your success at work and beyond, including health benefits, paid time off, and annual bonus eligibility aligned to local policy.
**About the role:**
Reporting to the Director, Process & Policy Excellence, the **HR Process Owner** is responsible for leading the end-to-end lifecycle of global HR functional processes, including Standard Work documentation, implementation, adoption, measurement, controls, and continuous improvement.
This role partners closely with Centers of Excellence, HR Shared Services, HR, business leaders, Legal, IT, data/privacy partners, and regional stakeholders to optimize and govern global HR processes that drive consistent, high-quality talent outcomes across Veralto.
This position is part of the HR Shared Services / HR Policy & Process Excellence team, located in LATAM, and **will be remote.
**
**In this role, a typical day will look like:**
Translating global process design, policy intent, and business outcomes into scalable process standards, decision frameworks, operating routines, and clear execution requirements.
Owning lifecycle execution for assigned global HR processes, which may include Compensation Planning, Performance Management, Talent Assessment, Equity nomination, and Benefits Annual Enrollment processes.
Managing project plans, operating cadences, daily management routines,



stakeholder follow-ups, risk and issue tracking, and escalations to ensure milestones and deliverables are completedtimely, accurately, and compliantly at scale.
Establishing andmaintainingprocess governance, including decision rights, intake and prioritization routines, approval pathways, version control, audit routines, escalation mechanisms, KPI reporting, and alignment to legal, regulatory, and data privacy requirements.
Partnering with Workday Solutions Architecture, IT, HR Shared Services, and Data & Application teams to enable scalable process design, automation, reporting, data quality, release management, and outbound integrations.
Building andmaintainingStandard Work, knowledge content, training materials, job aids, quick-r be simple, fast and affordable.
Our goal is to give every Tether Wallet user the best option to exchange any local currency or token into USDT and XAUT, wherever they are.
In this role, you will define and own the strategy for buying and swapping into USDT and XAUT across our target markets.
You will work hand in hand with our expansion teams to map the payment landscape in each market: which payment methods people actually use, which card schemes and bank rails dominate, and which on-ramp and swap providers can serve them.
Based on that, you will identify the best partner for each market and bring them on board as a service partner of Tether Wallet.
This role sits at the intersection of product, payments and partnerships.
You will own the outcome end to end, from the first partner evaluation through integration and the in-app experience to the conversion numbers after launch.
If you enjoy turning a fragmented global payments landscape into a buy button that just works, we want to hear from you.
Key responsibilities:
Buy & Swap Strategy: Define and own the strategy and roadmap for buying and swapping into USDT and XAUT in Tether Wallet, covering fiat on-ramps, card payments, local payment methods and token-to-token swaps.
Market & Payment Landscape: Work with our expansion teams to build a deep understanding of each target market, including dominant payment methods, card schemes, bank transfer and instant payment rails, mobile money, local regulation, and the on-ramp and swap providers active there.
Partner Evaluation & Selection: Define clear evaluation criteria such as market and payment method coverage, fees and FX spreads,



approval and conversion rates, KYC experience, settlement speed, reliability and compliance standing, and use them to select the best on-ramp or swap partner for each market.
Partner Onboarding: Lead selected partners from evaluation to go-live as service partners of Tether Wallet, coordinating with Legal, Compliance and Business Development on due diligence, commercial terms and contracts.
Integration & Delivery: Translate partner capabilities and APIs into clear product requirements, user stories and acceptance criteria, and work with engineering and design to deliver a seamless in-app buy and swap experience.
Routing & Optimization: Define the logic that decides which partner and payment method a user is offered based on country, currency, amount, price and availability, so every user gets the best available option.
Performance & Partner Management: Define and track KPIs across the buy and swap funnel, such as conversion, payment approval rates, KYC drop-off, total cost to the user and volume by market and partner.
Use the data to improve the experience, manage partner performance and incidents, and regularly review whether each market still has the right partner.
Mandatory:
5+ years of product management experience in the financial industry (banking, payment service provider, FinTech)
3+ years of product management experience in DeFi or crypto industry
Good understanding of crypto wallets and DeFi features, including token swaps, DEX aggregators and on-chain transaction flows.
Good understanding of global payment systems and credit card schemes (e.g. Visa, Mastercard), and local payment methods such as bank transfers, instant payment rails and mobile money.
Hands-on experience with fiat on-ramp, off-ramp or swap providers, or with integrating third-party payment providers and gateways into consumer product.
Proven experience evaluating, selecting and onboarding external partners, and managing their performance after launch.
Working knowledge of KYC/AML requirements for user onboarding and conversion.
Technical enough to read partner API documentation, assess integration options and work closely with engineering teams.
Data-driven: experience defining funnel KPIs and using data to improve conversion and make partner decisions.
Excellent communication skills, with the ability to work effectively with partners, expansion teams and engineers across time zones in a remote environment.
#J-*****-f similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
#J-*****-Ljbffr

📌 Ai-Driven Workflow Designer For Field Ops Saas (Remote Latam) (Santa Fe)
🏢 JPMorgan Chase
📍 Santa Fe

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