Data Analyst with GA4 and GTM experience | Remote for Marketing Agency for Education
Our client is a fast-growing performance marketing agency specializing in mission-driven organizations across higher education and nonprofit sectors.
Since launching in ****, the agency has built a strong reputation for combining strategic thinking, creative execution, and data-driven marketing to help universities and organizations achieve measurable growth.
Company Overview:
Our client is a fast-growing performance marketing agency specializing in mission-driven organizations across higher education and nonprofit sectors.
Since launching in ****, the agency has built a strong reputation for combining strategic thinking, creative execution, and data-driven marketing to help universities and organizations achieve measurable growth.
Your Role:
The Web Analyst is a key member of the agency's Data and Analytics team, owning the web analytics and pixel deployment architecture that everything downstream depends on.
You'll implement tracking via Google Tag Manager, troubleshoot setup issues across every paid ad platform the agency runs, and make sure data collection from client websites is airtight, from the first click through to CRM entry.
Reporting to the Data and Analytics Manager, you're joining at a pivotal moment — the agency is scaling its rrtment to develop sources of supply to achieve cost savings, managing stock control and common practices for the benefit of the company.5.
Maintain agreed stockholding levels within the stores, ensuring stock rotation, cycle counting and stock taking procedures are implemented and reported as required.6.
Ensure that Maintenance/Stores/Purchasing procedures are maintained and reviewed at regular intervals.7.
Encourage and develop inter-company / inter-base co-operation at all levels.
Looking at resource sharing thus enabling the region and the Group to meet its contractual obligations.8.
Participate and attend regular meetings to discuss operational base issues and share updates on latest company policies, structure, future plans, technologies and safety related topics.9.




Ensure that all incidents are properly recorded and reported and that an investigation is carried out to establish and rectify root causes.10.
Take immediate and appropriate steps to investigate and rectify any risks to people or the environment arising from the work activity.11.
Ensure that employees, contractors and visitors are aware of relevant HSE procedures.12.
Establish that all equipment, plant and substances used are suitable for the task and are kept in good working condition; this includes the regular maintenance and servicing of equipment.Job Knowledge and Qualifications1.
3+ years experience in workshop support / stores / procurement functions.3.
Computer skills (MS office, AutoCAD desirable)SupportYourApp is a integral Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since **** to deliver secure customer and technical support.
We operate globally, supporting clients in 60 languages across diverse industries.
So what if you had a chance to be a part of the world's leading SaaS, software, or hardware solutions?
Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office.
Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.
Excited?
Let's see what it takes.What you will do:Investigate and troubleshoot issues escalated from T1 involving backend, databases, and cross-system integrations;Reproduce bugs across web admin consoles, mobile apps, and backend APIslAnalyze logs, error traces, and metrics to identify root causes;Query production databases (read-only) to validate data-related issues;Implement small, low-risk fixes, including configuration changes, data corrections,



and targeted code patches;Escalate complex issues to Engineering with clear documentation and findings;Track incidents and outages through resolution, using monitoring and error-tracking tools to verify fixes;Maintain and expand internal runbooks and knowledge bases to reduce recurring escalations;Maintain deep understanding of client solutions and meetKPI.What you need to succeed in this role:Excellent English skills (at least C1 for both spoken and written);Experience in Technical Support, SRE, or Engineering , with strong troubleshooting and code-reading skills;Proven customer-facing experience in a technical support or customer support role;Strong SQL skills and experience with production-scale relational databases;Strong customer-focused approach and excellent communication skills;Ability to explain technical concepts in a clear, simple, and customer-friendly manner;Familiarity with AWS or another cloud provider, including logs, services, and secrets;Experience with Sentry or similar error-tracking tools and Grafana or similar monitoring tools;Strong written communication skills and ability to document technical findings clearly;Strong analytical thinking and research skills;Ability to identify when an escalation to the Engineering team is required;Positive, proactive and responsible attitude;Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).
Willreport depends on
The chance to build the measurement backbone for an agency whose partners are education and nonprofit organizations working to build a better world
A culture built around finding a better way, playing as a team of A-players, and treating results as the engine rather than the goal
Direct impact: the tags and tracking decisions you make show up directly in whether partners can trust their own data
Interview Process:
Application Review (resume + a few questions)
Screening Call with Atomic HR
Hiring Team Interview (walkthrough of a pipeline or data model you've built)
Technical Assessment (a real-world data engineering case study)
Final Interview with company leadership
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