UX Analyst (Product Workflows) | Field Operations SaaS | Remote (LATAM) Our client is a software company that helps property managers inspect properties and turn what they find into clear, shareable reports.
Someone opens the app on their phone, walks a property capturing photos, video, and voice notes even with no signal, since it works offline and syncs later, then reviews everything and runs reporting on the web.
It plugs into the property-management systems teams already use, so the data doesn't sit in a silo.
They've been at this since ****, profitable and self-funded the whole way, and today more than 20,000 people use it across the U.S. and 20-plus countries, together capturing over 100 million inspection photos.
There's even a new AI feature that turns spoken notes into a finished report on its own, so an inspector can walk a property, say what they see, and skip the typing.
Your Role You own how work moves through the product from the first step to the last: the steps, the logic, the states, and the handoffs between the phone in the field and the review screen back at the office.
You'll map how property managers actually work, find where a flow gets confusing or breaks, and redesign it so the next person doesn't have to think about it.
There's another designer on the team who leans visual and component-level, so you lean process and flow, and together you cover the whole surface.
This is a design role about how work behaves, not visual polish.
You report to the Head of Engineering, and what you design gets built instead of sitting in a backlog.
You'll Map property management workflows end to end,



from field capture to sync to review to report Talk to the people who live in a workflow, then redesign it with fewer steps Write the logic, branches, and edge cases behind each flow so engineering builds it right the first time Design the offline and retry states so users always know what's happening when the signal drops Prototype in Figma and check it with quick usability runs Hand engineering annotated specs (states, rules, microcopy) they can build from with little back-and-forth Review builds, log precise issues, and confirm the fixes before sign-off You Bring Experience designing complex, multi-step workflows (B2B, SaaS, operations, or field tools).
We care more about how the flows in your portfolio hold up than about a year count, and we'll happily hire someone earlier in their career who clearly has the instinct for this A portfolio that shows the whole path, problem to mapping to logic to final, not just polished screens Systems thinking: you design for the states, branches, permissions, errors, and empty casesmarketing — you can tell a good offer from a weak one, spot a broken page, and write an email a retail buyer will actually answer — and you write plainly, in specific, filler‐free sentencesBonus Points:Experience with this kind of stack: list/enrichment tools (e.g.



Apollo), sequencers, a commerce/subscription backend, Postgres/SQL, transactional email, SEO tooling, workflow automation (e.g. n8n), and AI image toolsBackground marketing in a regulated or high‐constraint category (alcohol, supplements, pharma, gambling, or similar), where claims review and compliance shape every campaignDTC subscription or ecommerce experience, especially retention/win‐back programs and referral mechanicsWhat's Offered:Based in Austin, TX, or remote with 9–5 CT overlapDirect reporting line to the two founders — high visibility, real ownership, minimal layersA hands‐on, builder‐first seat: you ship the work yourself rather than briefing someone else toReal autonomy over a growth stack built on search, lifecycle, retention, referral, trade, and field — not ad spendThe chance to help build out the company's own agent and automation stack from the ground upCompensation based on experience and location — to confirm with the client before this goes to candidatesInterview Process:Apply with a short note naming one thing you've built with Claude Code and what it does today (link it if you can)Screening call (30 minutes) — walking through that build in detailPaid exercise (about 3 hours) — given a target segment and API access, produce a scored, enriched contact list, a three‐touch sequence, and the script or flow that generated it; one touch has to survive a claims reviewWorking session with a founder — pick the exercise apart together and build one more thing live in Claude Code
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📌 Ux Analyst - Field Operations Workflows (Remote Latam) (Santa Fe)
🏢 Sagan World
📍 Santa Fe