Technical Project Manager - Data Center (Remote)
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands‐on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long‐term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on‐site and remote-hands work: server rack/stack, hardware break‐fix, cabling,



power, and cooling
Review and validate work orders for technical accuracy before client‐facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on‐site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field




Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands‐on familiarity with server hardware, structured cabling, power distri
You catch errors before work reaches final review
Typography, spacing, copy, and brand details remain consistently polished
Different client brands maintain their own visual identities rather than feeling generic or templated
You consistently deliver high-quality work on schedule as your workload grows
Why Join Us
Work with visually driven brands across lifestyle, hospitality, and wellness
Build experience across multiple brand identities and creative systems
Develop your creative judgment while working with an experienced creative team
Gain exposure to social content, branding, digital design, and lightweight video
Work in a fully remote environment with an international team
Opportunity to grow your portfolio while contributing to high‐quality creative work
Important Notes
This is primarily a design execution role built around creative judgment
Social content will make up the majority of the work
This is not a client‐facing position
You will work within established brand systems and visual direction
A strong portfolio is required to be considered
Candidates must have a computer capable of running Adobe Creative Suite and video editing software reliably
Fast and stable internet connection is required
This is a remote/telecommute position
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📌 Data Center Project Lead — Remote & Client-Facing (La Pampa)
🏢 Entrepreneur Cooperative
📍 La Pampa