Customer Success Expert - RemoteJob Type: ContractorLocation: RemoteSales / Revenue / CS Operations ExpertJob Type: ContractorLocation: RemoteRole OverviewWe are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment.
The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments.Key ResponsibilitiesConfigure and manage CRM platforms such as Salesforce, HubSpot, or similar tools .
Manage revenue tools including quoting, billing, ticketing, and project management systems.Build and optimize sales and customer success workflows.Maintain accurate data and reporting acrosst 3-5 years managing complex programs or multi‐project portfolios.
Program/project management certification (PMP, PgMP, PRINCE2, or equivalent) strongly preferred.
Demonstrated experience working with government authorities, regulators, and local communities, ideally in Latin America.
Track record managing budgets, schedules, and multidisciplinary teams in greenfield or brownfield mining environments.
Strong leadership, stakeholder management, and cross-cultural communication skills.
Excellent planning, organizational, and risk‐management capabilities.
Proficiency in program management tools (MS Project, Primavera, or equivalent) and reporting platforms.
Strong written and verbal communication in Spanish and English.
Sound judgment, problem‐solving ability, and resilience in complex, high‐visibility environments.
Preferred / Advantageous
Prior experience operating in Central America.
Familiarity with ESG frameworks, social performance standards (IFC PS, ICMM), and community development programs.
Experience interacting with public‐sector counterparts and multilateral institutions.
#J-*****-Ljbffr

📌 Strategic Alliances Success Lead (Juan José Castelli)
🏢 Bbva
📍 Juan José Castelli