Technical Project Manager - Data Center (Remote)
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements




Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resourcesultados; pensamiento estratégico; adaptabilidad; comunicación efectiva.
Habilidades deseadas: Gestión avanzada del cambio organizacional.
Visión integral del negocio y de la cadena de valor.
Colaboración global y gestión de equipos multiculturales.
Conocer y aplicar los principios de cultura de inocuidad alimentaria, comprendiendo su rol en la prevención de riesgos, la importancia del cumplimiento de procedimientos, la detección y reporte de desvíos, y el compromiso con la mejora continua del sistema de gestión (FSSC *****).
Fomentar y comunicar la cultura participando activamente de las actividades propuestas.
Conocimientos en:
Transformación Digital Industrial e Industria 4.0.
Ciberseguridad OT/IT basada en marcos NIST, ISA/IEC ***** y gestión de riesgos industriales.
Metodologías Agile, Scrum y gestión tradicional de proyectos.
Analítica de datos, inteligencia artificial y machine learning aplicados a procesos industriales y mantenimiento predictivo.
Microsoft Power Platform (Power Apps, Power Automate, Power BI, Copilot Studio) y soluciones low-code/no-code.
Plataformas de datos industriales, Azure Cloud,



Azure Data Explorer (ADX) e integración de datos OT/IT.
Diseño y desarrollo de soluciones digitales con foco en experiencia de usuario (UX/UI) y adopción tecnológica.
Lenguajes de programación, APIs, bases de datos relacionales y no relacionales.
Sistemas de automatización industrial, SCADA, HMI, historiadores de datos e integración con PLCs.
Redes industriales y corporativas: Switching, Routing, VLANs, PROFINET, diagnóstico de redes OT y segmentación industrial.
BENEFICIOS Y CULTURA
Días adicionales de vacaciones.
Viernes Flex.
Día de cumpleaños flex.
Caja de productos bimestral.
Descuentos en becas de grado y posgrado, cursos cortos e idiomas.
Posibilidad de participar del programa de acciones.
Y mucho más!
En Unilever, queremos generar experiencias que transformen a las personas.
Es por eso que buscamos potenciar la flexibilidad, la agilidad, el bienestar y la diversidad.
Estos son algunos beneficios y la cultura que te esperan:
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, general consumers, partners, and communities.
We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business.
At Unilever we are interested in every individual bring ing their 'Whole Self' to work and this includes you!
Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
#LI-OnsiteJob Category: Supply ChainJob Type: Full timeIndustry:
#J-*****-Ljbffr

📌 Remote Data Center Projects Lead (Client-Facing) (Rincón de los Sauces)
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