Software Asset Management Specialist | Regional LAC RoleAbout the RoleJoin WSP's global Software Asset Management team and contribute to the management of a large and complex software portfolio across Latin America and other international regions.
We are looking for a Software Asset Management Specialist with hands-on experience in software licensing and the ability to operate effectively in a high-volume, multivendor environment.
This role is part of Innovation & Technology - Infrastructure Technology & Operations and reports to the SAM Hub Leader.
You will collaborate with IT, Procurement, Finance, Engineering teams, software publishers and regional/integral stakeholders to support accurate licensing decisions, timely service delivery, compliance and software optimization.
WSP manages a diverse software environment involving hundreds of publishers, different licensing models and frequently changing operational priorities.
Success in this position requires technical licensing knowledge, strong attention to detail and the ability to move quickly between different requests and publisher requirements.Your ImpactAs Software Asset Management Specialist, you will:Manage software licensing requests across the full lifecycle, ensuring accurate and timely processing.Interpret licensing terms, metrics and entitlements across multiple publishers and licensing models.Maintain accurate software asset and entitlement records, including purchasing and licensing information.Coordinate renewals, assignments, reallocations and software optimization activities.Support license compliance,



audits and reporting, identifying opportunities to improve software utilization and cost efficiency.Collaborate with IT, Procurement, Finance, Engineering teams and external vendors to resolve licensing needs and escalations.Manage competing priorities in a high-volume environment while contributing to continuous improvement of SAM processes.What We Are Looking ForHands-on experience in Software Asset Management, software licensing, or IT Asset Management with significant SAM responsibilities.Strong understanding of software licensing models, including node-locked, concurrent/floating, named-user and cloud/SaaS licenses.Experience managing a broad software portfolio across multiple publishers and licensing conditions.Practical experience with entitlements, renewals, license utilization, compliance, optimization and/or software audits.Ability to manage high volumes, prioritize time-sensitive requirements and adapt quickly between different publishers and requests.Strong analytical skills, attention to detail and accuracy when interpreting licensing information.Advanced English and Spanish,



with the ability to collaborate effectively with regional and global stakeholders.Preferred QualificationsExperience in engineering, professional services or another environment with specialized technical software.Experience working in a global or regional organization.Exposure to SAM/ITAM platforms such as Snow, Flexera, ServiceNow SAM or equivalent solutions.Knowledge of ITIL-aligned processes and service-level management.Relevant ITIL, IAITAM, ServiceNow or similar certification is a plus.Degree in Infot or ZohoExperience with project management tools such as Asana or Monday.comWHAT WE LOOK FORJudgment: you know what to handle, what to draft, and what to elevate, and you don't elevate out of cautionFollow-through: if it's not written down and tracked, it isn't handled.
You close every loopDiscretion: you handle the owner's information and patients' information with care, and only share it with the people who need itCuriosity: you want to get better at running AI, and you bring real drafts and real questions to coaching every weekOwnership: you never send a draft you haven't read.
Claude makes you faster.
You make it correctBenefitsCompetitive salary based on experienceStructured Claude training, including connectors, reporting, meeting summaries, and agenda buildingWeekly one-on-one coaching with Rockstar's role leadA private community of EAs in this role to share what's working and solve problems togetherAccess to Rockstar's playbooks and VA Academy for long-term career growthStable, full-time remote work with U.S.-based healthcare practices
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